Supply Chain


This Supply Chain Management program is designed to enable participants to be exposed to the latest ideas, concepts and current Best Practices within the field of Supply Chain Management. The primary objectives of this course is to provide the participant with the critical Knowledge of logistics and supply chain management and the ability to apply this information in the work place,
locally or globally.

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Learning Outcomes

  • Understand the concept of the integrated supply chain and communicate effectively
  • Analyse their supply chain from the customer’s viewpoint ?
  • Analyse the supply chains they work in and their roles from customer’s viewpoint.
  • Decide what manufacturing, supply, and stock strategy should be ?
  • Control variation in the supply chain, effect on strategies, use of safety stock, lead-time.
  • Improve supply chain performance; benchmark against Best Practice.
  • Learn the role of e-commerce and virtual supply chain.
  • Develop and enhance their knowledge of practical supply chain issues.
  • Apply appropriate tools and concepts to develop supply chains.
  • Demonstrate how good supply chains can add value and give competitive edge.

Who Must Attend

Participants in the organization with a role to improve the supply chain operations.

  • Those who influence the way the supply chain development.
  • Functions at tactical and operational levels who need to understand supply chain concepts.

Duration : 2 Days


Module 1: Total supply chain management

– Concept and building blocks of TSCM
– Evolving trends and demands
– Supply chain vision and diagnostics
– Focal company in supply chain management
– Workshop: Creating agile supply chains

Module 2: Management capabilities for the supply chain

– Customer-supplier management
– Controllability, flexibility and trade-offs
– Order-qualifying versus order-winning attributes
– Cause-and-effect of management style
– Managing reverse logistics

Module 3: Value, value creation, and supply chain management

– Efficiency and responsiveness driven values
– Value life cycle
– Supply chain performance measures and systems
– The impact of pricing
– Workshop: Delivering value on the supply chain

Module 4: Quality management in the supply chain

– Is quality free? – dimensions of quality
– Assignable vs common causes in SCM
– Testing, samples, batching, sequencing
– Using SPC and 6-Sigma in SCM
– Information quality

Module 5: Product innovation on the supply chain

– Impact of product innovation process on supply chain
– Implementation strategies
– Integration with SCM

Module 6: Supply chain strategy I: Structural & Infrastructural

– Aligning the supply chain strategy
– Supply chain network design and optimization
– Forecasting, demand planning and risk assessment
– Minimize mismatch between supply and demand
– Supply chain financial performance management

Module 7: Supply chain strategy I-Structural and Infrastructural

– Strategic sourcing and procurement
– Integrated transportation management
– Manufacturing and service operations
– Inventory management and warehousing
– Distribution operations: design for excellence
– Tracking system
– Workshop: Designing a robust flow on the Chain

Module 8: Supply chain strategy II: Creating Value

– Supply chain coordination
– Internal & external processes integration
– Bullwhip effect on the supply chain
– Managing variations & postponement
– Vendor-managed inventory (VMI)
– Workshop: Challenge – stabilize chaos on the chain

Module 9: Virtual supply chains

– E-commerce & supply chains
– Information systems strategy for supply chains
– Impact of ERP, EFM, cybernetics in SCM

Module 10: Integrating supply chain management

– Systems and procedures
– Sales and operations
– Supply chain performance measurement
– Exercise: Calculating supply chain performance

Module 11: Supply chain globalization and sustainability

– Global supply chain management
– Scale, scope, and speed in global SCM
– Sustainable SCM
– Calculus, creativity and commitment