Overview

Mixed messages, misunderstandings and misconceptions cost organizations millions each year. Effective Communication is the glue that helps you deepen your connections to others and improve teamwork, decision making, and problem solving.

Modern knowledge workers work almost exclusively in jobs that require them to solve business problems, take decisions, be able to ‘see the big picture’ and think about consequences. Most people, once they leave the formal education system, do not focus on any further learning or continuing to develop their thinking skills. As their careers progress, they become experts in a few things, but less capable in dealing with or understanding things outside their domain of expertise. They become competent at solving problems that are routine, but are less able to apply these problem-solving skills
in wider contexts.

Research shows that most people only use a fraction of their cognitive abilities. Yet the
ongoing exercise of the brain function (like a focus on physical health and doing physical
exercise) can reduce mental debilitation throughout life.

This course describes fundamentals of communication, various thinking styles; delegates come away with a greater appreciation of the way they think. It comprises many interesting and fun problem-solving exercises, but the real value is that delegates go away with a fresh outlook on effective communication, and organizational problem solving, and are
motivated to expand their cognitive horizons.