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X-WR-CALNAME:NAST Training & Consultancy Sdn. Bhd.
X-ORIGINAL-URL:https://nastglobal.com
X-WR-CALDESC:Events for NAST Training & Consultancy Sdn. Bhd.
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DTSTART:20250101T000000
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DTSTART;TZID=Asia/Shanghai:20250423T090000
DTEND;TZID=Asia/Shanghai:20250424T170000
DTSTAMP:20260620T234304
CREATED:20250111T160800Z
LAST-MODIFIED:20250111T160800Z
UID:8612-1745398800-1745514000@nastglobal.com
SUMMARY:Advanced Debt Recovery Techniques
DESCRIPTION:Course Summary \nThis 2-day course is designed to equip professionals with advanced strategies and tools for effective debt recovery. The course provides a blend of theoretical insights and practical applications\, focusing on legal frameworks\, negotiation tactics\, and strategic planning to manage and recover debts efficiently while maintaining positive client relationships. Participants will learn actionable techniques to optimize recovery rates and minimize write-offs. \nCourse Objectives \nBy the end of this course\, participants will: \n\nUnderstand the legal and regulatory frameworks governing debt recovery.\nDevelop advanced negotiation and communication skills for dealing with debtors.\nLearn to implement structured debt recovery processes.\nUtilize analytics and tools to prioritize and manage debt portfolios.\nExplore innovative strategies for improving recovery rates and reducing delinquency.\n\nLearning Outcomes \nParticipants will be able to: \n\nAnalyze and assess debt recovery challenges effectively.\nImplement compliant and ethical debt recovery practices.\nDesign and execute tailored debt recovery strategies.\nEmploy advanced negotiation techniques to achieve optimal outcomes.\nUse technology and analytics to enhance recovery efficiency.\nUnderstand legal remedies and enforcement actions for debt recovery.\n\nCourse Methodology \nThe course employs: \n\nInstructor-Led Training: Comprehensive lectures and presentations.\nRole-Playing Exercises: Simulations for negotiation and debtor communication.\nCase Studies: Real-world scenarios to apply theoretical knowledge.\nGroup Discussions: Collaborative brainstorming on best practices.\nHands-On Activities: Practical application of tools and techniques.\nQ&A Sessions: Addressing specific challenges faced by participants.\n\nCourse Outline \nDay 1: Foundations and Strategies \nModule 1: Overview of Debt Recovery (1 Hour) \n\nImportance of Debt Recovery in Business Sustainability\nChallenges in Modern Debt Collection\nOverview of the Debt Recovery Life Cycle\n\nModule 2: Legal and Regulatory Framework (2 Hours) \n\nKey Laws Governing Debt Recovery (Jurisdiction-Specific)\nRegulatory Compliance and Ethical Practices\nRights and Responsibilities of Creditors and Debtors\nImpact of GDPR/Data Protection on Debt Recovery\n\nModule 3: Debt Recovery Process Design (1.5 Hours) \n\nStructuring a Recovery Strategy\nPrioritizing Debt Portfolios (Aging\, Value\, Risk)\nTools for Monitoring and Tracking Debts\nIntegrating Debt Recovery Software\n\nLunch Break (1 Hour) \nModule 4: Communication and Negotiation Skills (2 Hours) \n\nEffective Communication Techniques with Debtors\nBuilding Rapport and Maintaining Professionalism\nAdvanced Negotiation Strategies\nManaging Difficult Conversations and Objections\n\nModule 5: Risk Assessment in Debt Recovery (1 Hour) \n\nIdentifying High-Risk Debts\nPredicting Default Risks Using Data Analytics\nStrategies for Reducing Risk in Future Credit Approvals\n\nWrap-Up and Q&A (30 Minutes) \nDay 2: Advanced Techniques and Applications \nModule 6: Debt Recovery Analytics and Tools (1.5 Hours) \n\nIntroduction to Recovery Analytics\nUsing Data to Prioritize Collections\nKey Performance Indicators (KPIs) for Recovery Teams\nTools and Technologies for Efficient Debt Management\n\nModule 7: Enforcement Actions and Legal Remedies (2 Hours) \n\nPre-Litigation Recovery Techniques\nIssuing Demand Letters and Notices\nUnderstanding Court Processes and Filing Claims\nAsset Tracing and Recovery\nCollaborating with Legal Teams for Enforcement\n\nModule 8: Alternative Debt Recovery Strategies (1.5 Hours) \n\nEngaging Third-Party Collectors\nOutsourcing vs. In-House Recovery Teams\nUsing Mediation and Arbitration for Resolution\nDebt Restructuring and Settlement Agreements\n\nLunch Break (1 Hour) \nModule 9: Building Resilient Recovery Teams (1 Hour) \n\nTraining and Development for Recovery Professionals\nMotivating Teams to Meet Recovery Goals\nAddressing Stress and Burnout in Recovery Teams\n\nModule 10: Case Studies and Real-World Applications (2 Hours) \n\nAnalyzing Successful Recovery Campaigns\nDeveloping Recovery Strategies for Hypothetical Cases\nGroup Presentations on Recovery Plans\nFeedback and Best Practice Sharing\n\nModule 11: Ethics and Customer Retention in Debt Recovery (1 Hour) \n\nBalancing Recovery with Client Relationships\nManaging Reputation and Brand Impact\nEthical Practices to Ensure Long-Term Business Growth\n\nFinal Wrap-Up and Q&A (30 Minutes) \n\nSummary of Key Learnings\nParticipant Feedback and Closing Remarks\n\nPre-Requisites \n\nBasic knowledge of debt recovery processes.\nFamiliarity with financial and legal terminologies is helpful.\n\nMaterials Provided \n\nComprehensive course handbook with key concepts.\nTemplates for legal notices\, demand letters\, and repayment plans.\nCase studies and analysis worksheets.\nAccess to online resources and tools for debt recovery.\n\nIdeal Participants \n\nDebt recovery agents and team leaders.\nFinance and credit control professionals.\nLegal professionals specializing in debt collection.\nBusiness owners and managers overseeing receivables.
URL:https://nastglobal.com/event/advanced-debt-recovery-techniques/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Business
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
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