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X-WR-CALNAME:NAST Training & Consultancy Sdn. Bhd.
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X-WR-CALDESC:Events for NAST Training & Consultancy Sdn. Bhd.
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TZID:Asia/Shanghai
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DTSTART:20220101T000000
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20260514T080000
DTEND;TZID=Asia/Shanghai:20260514T170000
DTSTAMP:20260609T061029
CREATED:20260123T070148Z
LAST-MODIFIED:20260123T070148Z
UID:8673-1778745600-1778778000@nastglobal.com
SUMMARY:1-Day Internal Auditor Training for Integrated ISO Standards
DESCRIPTION:This 1-day training program is designed to equip participants with the skills and knowledge\nrequired to perform internal audits for Integrated ISO Standards\, including ISO 9001 (Quality\nManagement System)\, ISO 14001 (Environmental Management System)\, and ISO 13485\n(QMS in the Design of Medical Devices).\nThe course emphasizes an integrated approach to auditing for improved efficiency and\nconsistency. \nCourse Objectives\nBy the end of this course\, participants will be able to:\n• – Understand the requirements of ISO 9001\, ISO 14001\, and ISO 13485.\n• – Learn the principles and techniques of integrated internal auditing.\n• – Plan and conduct effective audits across multiple management systems.\n• – Identify non-conformities and recommend corrective actions.\n• – Prepare concise and actionable audit reports. \nCourse Outline\nSession 1: Overview of Integrated ISO Standards\n• – Introduction to ISO 9001\, ISO 14001\, and ISO 13485.\n• – Key principles and clauses of each standard.\n• – Benefits of an integrated management system. \nSession 2: Integrated Audit Planning\n• – Understanding the audit process for multiple standards.\n• – Developing an integrated audit checklist.\n• – Setting objectives\, scope\, and criteria for the audit. \nSession 3: Conducting Integrated Audits\n• – Coordinating audit activities across standards.\n• – Data collection and documentation techniques.\n• – Identifying gaps and areas of improvement. \nSession 4: Audit Reporting and Follow-Up\n• – Preparing comprehensive audit reports.\n• – Communicating findings effectively.\n• – Monitoring corrective actions for continual improvement. \nSession 5: Practical Exercise and Case Studies\n• – Mock audit exercise for integrated standards.\n• – Reviewing case studies of integrated audits. \nConclusion and Q&A \nThe session concludes with a summary of the key learning points and a Q&A segment to\naddress participant questions\, ensuring a clear understanding of integrated internal auditing. \n  \n 
URL:https://nastglobal.com/event/1-day-internal-auditor-training-for-integrated-iso-standards/
LOCATION:Kuala Lumpur\, MONT KIARA\, Malaysia
CATEGORIES:Operation & Management
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20240724T090000
DTEND;TZID=Asia/Shanghai:20240725T173000
DTSTAMP:20260609T061029
CREATED:20230121T034319Z
LAST-MODIFIED:20240302T153213Z
UID:7632-1721811600-1721928600@nastglobal.com
SUMMARY:Advanced Office Administration Skills (Public Training)
DESCRIPTION:This highly interactive Advanced Office Management & Effective Administration Skills training will help you to develop and refine the skills needed to excel as an Office Manager\, Administrator or Executive Secretary. It will explore in depth the interpersonal and behavioral skills necessary to ensure you are well prepared for the challenges of working with a variety of management styles. On this Office Administration\ntraining course\, you will also learn how to stay in control whilst dealing with conflicting priorities. \nBecoming more effective as an Office manager will definitely make your job easier and make you more valuable in the eyes of your managers and the company stakeholders. Office Managers need to be expert multi-taskers – even if you’re doing more than four things at once\, that’s probably still not enough! You need to be indispensable – to know exactly who to call to fix that pesky problem your boss has. And to be\ntruly indispensable you need to be organised\, be an excellent communicator\, and be able to deal with whatever challenging situation your working life presents you with. This Advanced Office Management & Effective Administration Skills training will help you to do that. \nThis training will highlight: \n• Effective communication and interpersonal skills\n• The importance of time management and streamlining work flow\n• Developing the skills to successfully build relationships and to network effectively\n• Building personal resilience and an ability to handle stress in a challenging work environment\n• Using techniques to help you think creatively\, solve problems\, plan and make decisions \nCourse Objective \nAt the end of this training you will: \n• Recognise how to prioritise and cope with multiple tasks\n• Develop the skills necessary to plan\, make effective decisions and solve problems\, and handle pressure\n• Apply practical techniques to improve communications skills\n• Understand how to manage challenging behaviours\n• Apply assertiveness to be more effective in the workplace \nTraining Methodology \nParticipants in this Advanced Office Management & Effective Administration Skills training seminar will\nenjoy interactive and practical exercises delivered through media to suit every kind of learning\npreference. Seminar activities will include activities in groups and pairs as well as individual exercises.\nEveryone will get the opportunity to discuss their work challenges in a supportive environment. \n  \nDuration: 2 Days\nOrganisational Impact \nEmployees who attend this training will add value to their organisation by being empowered to implement the following skills: \n• A more proactive outlook\n• Increased creativity and productivity\n• Motivation and customer focus\n• Reduced absenteeism through an ability to manage and reduce stress\n• Increased self-awareness and interpersonal skills\n• Better time management \nWho should attend? \nThis training seminar is suitable to a wide range of professionals but will especially benefit: \n• Office Managers\n• Team Leaders\n• Administrators\n• Supervisors\n• Secretaries\n• Support Staff\n• PA’s \nCourse Outline \nTaking Control of Your Work Life \n• Understanding and Clarifying Purpose\, Vision and Mission\n• External and Internal Customer Service\n• The Secret to Working Smarter rather than Harder\n• Controlling\, Prioritising and Organising Your Work\n• Gaining an insight into your Strengths and Weaknesses\n• Making Your Office User-friendly and Efficient \nEssential Administrative Skills \n• Mind Mapping Techniques\n• Right Brain / Left Brain Theory\n• Managing Larger Projects to Meet Deadlines\n• Planning and Problem Solving Skills\n• Managing Meetings Effectively\n• Working with more than One Manager \nVital Communication Skills \n• Communication Styles and When to Use Them\n• Communicating with Confidence\n• Win-Win Conflict Resolution\n• Understanding and using Body Language\n• Understanding Gender Differences in Communication\n• Understanding Different Personality Types and How to Deal with them \nDeveloping as a Professional \n• Listening Skills – seek first to understand then to be understood\n• Creating a Professional Image\n• Leadership Skills\n• How to Make Presentations with Confidence and Power\n• Painless Methods for Giving Corrective Feedback\n• Best Practices for Delivering Positive Feedback \nSelf-Empowerment and Self-Management \n• Understanding the Main Causes of Stress\n• How to Build Self-confidence and Strengthen the Ability to Respond to Difficult Situations\n• The Essential Skills of Emotional Intelligence\n• Using Emotional Intelligence at Work\n• Becoming a more Proactive\, Responsible and Self-aware Person
URL:https://nastglobal.com/event/advanced-office-administration-skills-public-training/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Operation & Management
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20240522T090000
DTEND;TZID=Asia/Shanghai:20240523T173000
DTSTAMP:20260609T061029
CREATED:20230122T065221Z
LAST-MODIFIED:20240302T152837Z
UID:7651-1716368400-1716485400@nastglobal.com
SUMMARY:Digital Content Creation (Public Training)
DESCRIPTION:A new normal is the trends of what people are talking after the COVID pandemic. Most people prefer to meet via online than via face to face. It also has opened a new horizon for networking when going online not only expand the networking capability\, it also challenges\nthe conservative way of people communicating. \nZoom has been fast being the go-to choose in most communication around the world with all the connection of new normal to Zoom to be trends. However\, most people did not aware that digital content is not limited to only Zoom Platform. However\, Zoom have\nbecoming the best platform to maximise content for leaders\, trainers\, teachers\, facilitators in the new norm. \nThis program is design to bring participant to investigate possibilities of creating digital content while still having engaging\, informative experience maintained. \nLearning Objective\nUpon completing the 2-days course\, participants should be able to: \n1. Create content for virtual compatibility\n2. Using tools of engagement to maximize interaction.\n3. Improve the documentations to be more attractive and utilize online survey functionalities\n4. Intergrade Zoom with other platform for better engagement during meeting/training\n5. Maximizing virtual meeting / conference for better impact\n6. Making meeting fun and fruitful \nDuration: 2 days \nMethodologies: Virtual learning in two-way communication \nCourse Outline \nUnderstanding Virtual Meeting  \n\nSetting a Meeting\nBranding with Class\nFeature and Limitation\n\nMaking Meeting Works \n\nAIDA framework\nUnderstand VAKAD\n6 Human Needs\n\nEngaging Tools \n\n100/100/100 rules\nThe Tools\nEngaging participants\n\nConquering the Stage  \n\nOffline to Online\nFlipchart\nUse of Camera and Screen\n\nAdvance Capabilities  \n\nPrezi\nOBS (overview)\nAudio Clean Up\n\nBring it to Cloud  \n\nUsing the Cloud\nCreating Content\nMaximise the Web\n\nCollaboration the New Norm  \n\nAll for One\nGetting new Ideas\nWorld Café Solution\nPlatforms
URL:https://nastglobal.com/event/digital-content-creation-public-training-2/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Digitalization,Operation & Management
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20230906T090000
DTEND;TZID=Asia/Shanghai:20230908T173000
DTSTAMP:20260609T061029
CREATED:20220815T172750Z
LAST-MODIFIED:20230122T071120Z
UID:7587-1693990800-1694194200@nastglobal.com
SUMMARY:Management Skills (Public Training)
DESCRIPTION:In today’s business environment\, administrative professionals have critical roles in the office and organization. These include working closely with vendors and suppliers\, communications\, supervising staff\, problem solving\, building relationships\, planning\, scheduling and coordinating projects for themselves and others. Therefore\, this course is structured to deliver the administrative professionals need in order to meet the needs of today’s complex organization. \n  \nAt the end of this course\, participants will walk away with a manager’s perspective for problem-solving\, planning and coordinating. They’ll know how to create rapport and gain influence. They will also be able to juggle multiple projects\, increase their productivity and contribute more to the organization \nWho should attend:\nAdministrative Assistants\, Secretaries\, Support Staff\, Office Managers and anyone who is responsible for coordinating\, managing or an effective member of an office team \nCourse Objective:\n• How to make decisions and solve problems on their own—quickly\, creatively and confidently\n• How to stay poised\, confident and professional in any situation\n• Professional time and project management techniques that help get more accomplished each day\n• How to cultivate leadership qualities to get more done through others\n• Teambuilding strategies\n• How to master the art of negotiation\n• How to handle stress and pressure effectively\n• How to work with difficult people\n• Project management basics \nDuration: 3 Days \nCourse Outline:\nThe Art and Skill of Persuasion and Negotiation\n• Master fine art of negotiation\n• Tips and techniques for developing positive relationships\n• Special issues to consider when negotiating on behalf of the boss\n• Personality affects the way you ‘give and take’ – Personality Survey \nLead a team Without Formal Authority\n• Spark employees into motivating themselves – Be a catalyst\n• Counsel employees through job-related or personal problems\n• TEAM Interpersonal Style evaluation and Inventory\n• Problem Solving and decision making\n• The GREAT problem – solving model\n• Guidelines for making decisions without consulting your boss first \nThe Administrative Professional’s Role in Business Environment and Presenting a Powerful Image\n• Current business trends reshaping the role of administrative professionals\n• Qualities in demand\n• Develop an impressive professional presence\n• Build trust and credibility using effective communication skills\n• Effective Communication and clarity \nDeal With Difficult People and Situations\n• How conflict can be positive\n• Conflict resolution processes and techniques\n• Recognise the most difficult personality types and how to deal\n• Handle pressure and stress in others and yourself\n• Keys to avoiding job frustration and burnout \nTime & Task Management\n• Time & task management vs. self-management.\n• Effective time management practices\n• Plan or Schedule system that matches your work style\n• Urgency and Important – How these two are different and influences daily activities\n• Effectively deal with interruptions – Telephone calls\, drop – ins and other major time robbers\n• Streamline your paperwork and organize your work area\n• Diplomatically let co-workers know that you can’t take any more work\n• Nine keys to delegating for greater productivity\n• Understanding every project’s ‘life cycle’.\n• Work Break down structures and Gantt Charts – Project Management Tools\n• How to add projects into daily plan.
URL:https://nastglobal.com/event/management-skills/
LOCATION:Penang\, Malaysia
CATEGORIES:Operation & Management,Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20230817T090000
DTEND;TZID=Asia/Shanghai:20230818T173000
DTSTAMP:20260609T061029
CREATED:20230122T070845Z
LAST-MODIFIED:20230122T070845Z
UID:7657-1692262800-1692379800@nastglobal.com
SUMMARY:Supply Chain Management  (Public Training)
DESCRIPTION:This Supply Chain Management program is designed to enable participants to be exposed to the latest ideas\, concepts and current Best Practices within the field of Supply Chain Management. The primary objectives of this course is to provide the participant with the critical Knowledge of logistics and supply chain management and the ability to apply this information in the work place\, locally or globally \nLearning Outcome\n– Understand the concept of the integrated supply chain and communicate effectively\n– Analyse their supply chain from the customer’s viewpoint?\n– Analyse the supply chains they work in and their roles from customer’s viewpoint\n– Decide what manufacturing\, supply\, and stock strategy should be?\n– Control variation in the supply chain\, effect on strategies\, use of safety stock\, lead-time\n– Improve supply chain performance; benchmark against Best Practice\n– Learn the role of e-commerce and virtual supply chain\n– Develop and enhance their knowledge of practical supply chain issues.\n– Apply appropriate tools and concepts to develop supply chains.\n– Demonstrate how good supply chains can add value and give competitive edge \nWho must Attend\nParticipants in the organization with a role to improve the supply chain operations.\n• Those who influence the way the supply chain development.\n• Functions at tactical and operational levels who need to understand supply chain concepts. \nDuration:2 days \nCourse Outline\nDay 1\nModule 1: Total supply chain management\n• Concepts and building blocks of TSCM\n• Evolving trends and demands\n• Supply chain vision and diagnostics\n• Focal company in supply chain management\nWorkshop – Creating agile supply chains \nModule 2: Management capabilities for the supply chain\n• Customer-supplier management\n• Controllability\, flexibility and trade-offs\n• Order-qualifying versus order-winning attributes\n• Cause-and-effect of management style\n• Managing reverse logistics \nModule 3: Value\, value creation\, and supply chain management\n• Efficiency and responsiveness driven values\n• Value life cycle\n• Supply chain performance measures and systems\n• The impact of pricing\nWorkshop – Delivering value on the supply chain \nModule 4: Quality management in the supply chain\n• Is quality free? – dimensions of quality\n• Assignable vs common causes in SCM\n• Testing\, samples\, batching\, sequencing\n• Using SPC and 6-Sigma in SCM\n• Information quality \nModule 5; Product innovation on the supply chain\n• Impact of product innovation process on supply chain\n• Implementation strategies\n• Integration with SCM \nModule 6: Supply chain strategy I: Structural & Infrastructural\n• Aligning the supply chain strategy\n• Supply chain network design and optimization\n• Forecasting\, demand planning and risk assessment\n• Minimize mismatch between supply and demand\n• Supply chain financial performance management
URL:https://nastglobal.com/event/supply-chain-management-public-training/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Business,Operation & Management
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20230612T090000
DTEND;TZID=Asia/Shanghai:20230613T173000
DTSTAMP:20260609T061029
CREATED:20230122T065056Z
LAST-MODIFIED:20230122T065056Z
UID:7649-1686560400-1686677400@nastglobal.com
SUMMARY:Conflict Resolution Skills Training For HR Managers (Public Training)
DESCRIPTION:Conflict is inevitable. It can present an opportunity when handled well\, and be a costly disaster when handled poorly. Learn how you can resolve conflict situations early before they escalate into intractable disputes using proven responses and techniques that work. This is a practical hands on training that will provide a road map for conflict resolution in the workplace and beyond. \nCourse Objectives\nBy the end of this workshop\, participants will be able to:\n1. Identify conflict as an opportunity for clarity and learning\n2. Minimize the impact of perception on interpretations about motive\n3. Define conflict to recognize it early\n4. Recognize criticism\, blame\, defensiveness\, and stonewalling as warning signs\n5. Respond using an appropriate conflict handling strategy\n6. Demonstrate an ability to set a positive tone and to listen with the intention to understand\n7. Focus on underlying needs to generate potential solutions through brainstorming\n8. Consider both standards and alternatives to motivate the resolution of conflict\n9. Demonstrate an ability to resolve conflict for lasting resolution by managing a conflict resolution conversation \n  \nCourse Outline \nModule 1: Introduction and Course Overview\nModule 2: Defining Conflict\nKnow how to define conflict and overcome assumptions when conflict arises. They will look at the affect conflict has within an organisation and identify positive and negative outcomes from conflict situations.\n What is Conflict? \nModule 3: Types of Conflict\nIdentify different types of conflict and how they are manifested in thought and actions. They will identify the root cause of conflict scenarios and recognise how to categorise them\, in order to overcome these situations.\n Inner Conflict\n Group Conflict\n Intergroup (or Structural) Conflict \nModule 4: Open Conflict vs Hidden Conflict\nModule 5: Conflict Resolution Style Questionnaire \nLearning outcomes:\nUse a questionnaire to classify concern for the organisation goals and people involved\, and learn when\nbest to implement the characteristics of each category.\n The Questionnaire\n Interpretation\n Pros and Cons \nModule 6: Seven Steps to Ironing Things Out\nModule 7: Conflict and Its Resolution\nLearning outcomes:\nLook at several ways of visualising a situation\, then will follow a process to resolve the conflict\,\nidentifying the needs and assumptions of others\, and formulate a strategy for resolution.\n Visualising Conflict\n Conflict Resolution Process\n A Strategy for Conflict Resolution \nModule 8: Facilitating Conflict\nLearning outcomes:\nSee how facilitation skills can help intervention and encourage a positive outcome from conflict. They\nwill recognise behaviours that can help and hinder progress and promote healthy debate.\n Facilitation Overview\n Managing Differences Collaboratively\n Resolving the Issue\n Practical Application
URL:https://nastglobal.com/event/conflict-resolution-skills-training-for-hr-managers-public-training-2/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Human Resource,Operation & Management
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20230302T090000
DTEND;TZID=Asia/Shanghai:20230303T173000
DTSTAMP:20260609T061029
CREATED:20230124T040321Z
LAST-MODIFIED:20230124T040321Z
UID:7687-1677747600-1677864600@nastglobal.com
SUMMARY:Supply Chain Management  (Public Training)
DESCRIPTION:This Supply Chain Management program is designed to enable participants to be exposed to the latest ideas\, concepts and current Best Practices within the field of Supply Chain Management. The primary objectives of this course is to provide the participant with the critical Knowledge of logistics and supply chain management and the ability to apply this information in the work place\, locally or globally \nLearning Outcome\n– Understand the concept of the integrated supply chain and communicate effectively\n– Analyse their supply chain from the customer’s viewpoint?\n– Analyse the supply chains they work in and their roles from customer’s viewpoint\n– Decide what manufacturing\, supply\, and stock strategy should be?\n– Control variation in the supply chain\, effect on strategies\, use of safety stock\, lead-time\n– Improve supply chain performance; benchmark against Best Practice\n– Learn the role of e-commerce and virtual supply chain\n– Develop and enhance their knowledge of practical supply chain issues.\n– Apply appropriate tools and concepts to develop supply chains.\n– Demonstrate how good supply chains can add value and give competitive edge \nWho must Attend\nParticipants in the organization with a role to improve the supply chain operations.\n• Those who influence the way the supply chain development.\n• Functions at tactical and operational levels who need to understand supply chain concepts. \nDuration:2 days \nCourse Outline\nDay 1\nModule 1: Total supply chain management\n• Concepts and building blocks of TSCM\n• Evolving trends and demands\n• Supply chain vision and diagnostics\n• Focal company in supply chain management\nWorkshop – Creating agile supply chains \nModule 2: Management capabilities for the supply chain\n• Customer-supplier management\n• Controllability\, flexibility and trade-offs\n• Order-qualifying versus order-winning attributes\n• Cause-and-effect of management style\n• Managing reverse logistics \nModule 3: Value\, value creation\, and supply chain management\n• Efficiency and responsiveness driven values\n• Value life cycle\n• Supply chain performance measures and systems\n• The impact of pricing\nWorkshop – Delivering value on the supply chain \nModule 4: Quality management in the supply chain\n• Is quality free? – dimensions of quality\n• Assignable vs common causes in SCM\n• Testing\, samples\, batching\, sequencing\n• Using SPC and 6-Sigma in SCM\n• Information quality \nModule 5; Product innovation on the supply chain\n• Impact of product innovation process on supply chain\n• Implementation strategies\n• Integration with SCM \nModule 6: Supply chain strategy I: Structural & Infrastructural\n• Aligning the supply chain strategy\n• Supply chain network design and optimization\n• Forecasting\, demand planning and risk assessment\n• Minimize mismatch between supply and demand\n• Supply chain financial performance management
URL:https://nastglobal.com/event/supply-chain-management-public-training-2/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Banking & Procurement,Operation & Management,Warehouse
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20220913T090000
DTEND;TZID=Asia/Shanghai:20220913T170000
DTSTAMP:20260609T061029
CREATED:20220815T162414Z
LAST-MODIFIED:20220815T162414Z
UID:7579-1663059600-1663088400@nastglobal.com
SUMMARY:7 QC Tools Training
DESCRIPTION:Overview \nThe need to meet and exceed customer expectations in a cost competitive environment makes the correct usage of the 7 QC (Quality Control) Tools imperative today for a unified and systematic approach to team problem solving. The tools help to develop and sustain a strong customer focus and improve all processes by identifying rejects\, determining causes\, suggesting improvements\, and establishing tractability of each process. The 7 QC tools are fundamental for Continuous Improvement. This course will show the participants the basics of teamwork and problem solving and how the 7 QC Tools are used in problem solving. \nWho should attend?\nAll personnel / team members directly involved in continuous improvement / quality improvement initiatives from both the manufacturing and service (including banking and finance\, logistics\, healthcare\, government and public service) sectors \nTraining Objectives \nAt the end of 7 QC Tools training\, participants should be able to:\n• Understand the fundamental principles of problem-solving\n• Understand how to apply the 7 QC tools in the workplace\n• Comment critically on corrective actions raised as a result of applying the tools\n• Take ownership of applying 7 QC Tools as a corrective and preventive measure to avoid mistakes and improve product / service quality\n• Interpret and measure the effectiveness of implemented solutions \nValue added 7 QC Tools Training\nAccelerate learning with the expert faculty Lead Auditors and Principal Trainers from the Industry. 7 QC Tools Training Learning from the “Specialist Expert” has many advantages: – \n● It will drastically change the way of thinking and basic approach towards the\nManagement System Standards.\n● You would cherish & Benchmark our training for a very long time to come.\n● No fictitious case studies you cannot connect with.\n● Real time examples\, real time scenarios you can quickly relate to.\n● Complete Focus on your systems\, processes and line of businesses.\n● 100% involvement and engagement of the participants\n● Learn to make the ISO Standard sweat to: – \nA). Improve the profits.\nB). Reduce rework\, defects\, customer rejections\, wastage\, & cost of operation\nC). Enhance customer delight\nD). Reduce attrition of customers and employees\nE). Enhance confidence of all stakeholders \nDuration: 1 day \nCourse Outline\nProcedures for Problem Solving Using The 7 QC Tools\n– Making use of data to increase productivity\n– Applying the 7 QC Tools towards problem-solving\nThe Pareto Diagram\n– How to construct Pareto Diagrams\n– How to classify the defects and display using a Pareto Diagram\n– How to identify the problems in their order of severity\n– How to get a hand on the real problem from among many\nThe Fishbone Diagram (Cause & Effect Diagram)\n– How to construct Fishbone Diagram\n– How to generate all the probable causes for every defect\n– How to apply the Brainstorming Technique during problem solving meetings\n– How to search out and organize all possible factors\nProcess Flow Chart\n– How to construct a Process Flow Chart\n– Considerations for constructing process flow charts\n– How to interpret process flow charts\nCheck sheet\n– What is the best method to take down data simply?\n– How to prevent inspection slip-throughs\n– How to construct simple Check sheets for convenient usage in the workplace\nThe Histogram\n– How to know and predict occurrence of defects\n– How to construct a Histogram\n– How to interpret various shapes of a distribution diagram \nScatter Diagrams\n– Is there a way to find out a correlation between the cause and effect of a problem?\n– How to construct a Scatter Diagram\n– How to interpret the Scatter Diagrams \nControl Charts\n– Why do defects occur?\n– Is it due to dispersion?\n– How to plot these dispersions over a period of time to determine the probable cause of dispersion\n– How to interpret whether a process is stable or not
URL:https://nastglobal.com/event/7-qc-tools-training/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Operation & Management
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
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