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X-WR-CALNAME:NAST Training & Consultancy Sdn. Bhd.
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DTSTART:20220101T000000
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20240424T080000
DTEND;TZID=Asia/Shanghai:20240426T170000
DTSTAMP:20260609T044346
CREATED:20220822T161802Z
LAST-MODIFIED:20260123T085306Z
UID:7599-1713945600-1714150800@nastglobal.com
SUMMARY:Kursus Kepimpinan Dan Pengurusan Organisasi
DESCRIPTION:Ini adalah satu program yang membuat peserta teruja serta mempunyai kepelbagaian aktiviti. Ia direka khas untuk membantu pihak peserta meningkatkan keupayaan dan kemantapan skil kepimpinan disamping mencari cara bimbingan yang kreatif. Program ini juga dibentuk supaya ciri-ciri kerja berpasukan dapat dimantapkan lagi dalam mencapai sasaran tugas. \nPROGRAMME OBJECTIVES\nDi akhir program ini\, para peserta akan dapat:\n1. Mengenalpasti dengan efektif tugas\, tanggung jawab serta fungsi sebagai seseorang pemimpin di bidang berbeza..\n2. Membuat anjakan paradigma dalam ketentuan sikap dulu\, kini dan masa hadapan.\n3. Memperbanyakkan skil berfikir menggunakan pemikiran kreatif.\n4. Memahami teknik menyelesaikan masalah dan menganalisa sebab kejadian.\n5. Mengenalpasti kaedah-kaedah efektif untuk menangani konflik diantara kakitangan\, jabatan dan seterusnya organisasi.\n6. Mempunyai cara yang berbeza untuk mengurus organisasi dengan baik\n7. Merancang dan mengurus strategi untuk bekerja sebagai satu pasukan. \nTRAINING METHODOLOGY\nProgram ini sangat interaktif dan memberi peluang kepada semua untuk bertukar-tukar pandangan dan mempelajari dari pengalaman peserta lain. Program ini juga termasuklah kes kajian\, permainan\, latihan perbincangan dan filem serta video latihan. \nCourse Outline:  \nMODULE 1 \nMEMBINA MENARA KERJAYA\n Setiap kumpulan akan diberi 1 set Paip Lego\n Anda dikehendaki membina sebuah menara Kerjaya dari Lego tersebut.\n Dan anda dikehendaki memberi beberapa cabaran yang dihadapi di dalam dunia pekerjaan anda.\n Tampal di Menara tersebut.\n Pembentangan dari ahli kumpulan \nMODULE 2 \nPENGURUSAN MASA YANG BIJAK DAN MEMPELAJARI MENGENAI PERSONALITI DIRI\n Apa itu Pengurusan Masa?\n Sumber-sumber Pengurusan Masa\n Ketahui masa anda\n Ketahui pencuri masa anda\n Matriks Masa \nMODULE 3 \nPEYELESAIAN MASALAH DAN PENAMBAHBAIKAN TUGASAN\n Sejauh mana anda dapat membuat strategi PDCA?\n Aplikasi PDCA dalam tugasan\n Hubung kait antara PDCA dan Matrix Masa\n Berikan 3 Faktor Pembelajaran dari Module ini. \nMODULE 4 \nTAHAP TUGASAN\, TANGGUNG JAWAB DAN SKIL MEMBUAT KEPUTUSAN\n7 GAYA KEPIMPINAN\n1. Kepimpinan Autocratic\n2. Kepimpinan Bureaucratic\n3. Kepimpinan Charismatic\n4. Kepimpinan Democratic\n5. Kepimpinan Laizze Fair\n6. Kepimpinan People-Oriented\n7. Kepimpinan Transactional \nKAEDAH MEMBUAT KEPUTUSAN\n SIX THINKING HATS\n1. Topi White\n2. To[I Red\n3. Topi Black\n4. Topi Yellow\n5. Topi Green\n6. Topi Blue \nMODULE 5 \nKEPIMPINAN YANG MANTAP – KOMUNIKASI YANG EFEKTIF DENGAN SEMUA PIHAK\n Kenapa kita memerlukan komunikasi yang berkesan?\n Apa yang dimaksudkan dengan komunikasi berkesan?\n Apakah pemahaman anda?\n Bentuk-bentuk komunikasi\n Proses komunikasi\n 3 V – Prinsip komunikasi\n Halangan dalam komunikasi\n Informational dan Relational (Nada) \nMODULE 6 \nTEKNIK PETA MINDA DALAM PERLAKSANAAN PROJEK\n➢ Mempelajari teknik membaca\, mencari ‘kata kunci’ dan menghasilkan peta minda\n➢ Mempelajari teknik membina peta minda dari mula hingga akhir dan bagaimana meningkatkan proses pembelajaran dan pengingatan.\n➢ Mempelajari cara melakar peta minda cepat-fikir yang boleh membantu di dalam pekerjaan.\nAktiviti – perlaksanaan projek jangkamasa 3 bulan \nMODULE 7 \nMEMBINA KEYAKINAN DIRI DAN SEMANGAT KERJA BERPASUKAN\nMENJULANG NAMA KUMPULAN\n Pengurusan Masa\n PDCA\n Skill komunikasi\n Kerjasama
URL:https://nastglobal.com/event/kursus-kepimpinan-dan-pengurusan-organisasi/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20231019T090000
DTEND;TZID=Asia/Shanghai:20231020T170000
DTSTAMP:20260609T044346
CREATED:20220815T175329Z
LAST-MODIFIED:20260123T085318Z
UID:7595-1697706000-1697821200@nastglobal.com
SUMMARY:Supervisory Skills Training
DESCRIPTION:Overview\nSupervisors are an important asset to any business or organization. Supervisory skills are essential for every employee since they are the foundation for moving up in your career to leadership positions. In this Supervisory Skills training\, we will be giving you guidelines on how to become a supervisor. If you currently work as a supervisor\, you will find this guide a helpful tool to improve and excel in your job. \nLearning outcomes\nThrough the trainer’s expertise and practical knowledge\, you will be able to define the key\nconcepts associated with supervisory skills \nWho should attend?\nAnyone who is responsible for leading or supervising a team of people in the workplace\, i.e. frontline managers\, team leaders\, supervisors.\nDuration: 2 Days \nMethodology\nThe trainer uses up-to-date training techniques and a variety of training methods\, to give all participants the best opportunities for learning\, including:\n• Class Session\n• Group Discussions\n• Simulations exercises\n• Case studies and Problem-Solving Exercises\n• Individual assignments\n• Templates and tools \nProgram Outline \nEffective Leadership Attitude\n• Understand the effect of the manager’s attitude on productivity.\n• Identify how attitudes get translated into daily actions on the job.\n• Describe how the skills learned in this training course can impact the beliefs\, attitudes and actions of managers. \nCommunication: It All Starts with You\n• Use a communication technique that leads you to understanding before attempting to be understood.\n• Naturally use a communication model during spontaneous communication.\n• Practice the four communication skills. \nAchieving Effective Results with Your Workforce\n• Determine the demographics of your employees.\n• Recognize the obstacles you have to applying L.E.A.R.N.\n• Recognize the critical importance of relationships.\n• Determine how to develop relationships to achieve results.\n• Recognize the interdependence of manager actions and employee success. \nAdjusting Your Communication Style to Achieve Results\n• Identify your style of communicating.\n• Identify the communication styles of your employees.\n• Increase your communication effectiveness by adapting your communication style to your employee’s style\n• Practice skills to adapt and mirror communication styles. \nProviding Performance Feedback\n• Objectively recognize the need for a feedback session.\n• Collect meaningful and accurate information to conduct a feedback session.\n• Provide specific information during a feedback session.\n• Provide frequent and well-timed feedback sessions. \nEffective On-the-Job Training\n• Explain the importance of On-the-Job Training and all other training.\n• Train your employees on the job.\n• Plan training evaluations and follow-up activities \nMotivating Through Empowerment\n• Value empowerment as an effective management practice to gain trust.\n• Increase commitment from employees by coaching them to think for themselves.\n• Identify how to overcome fears around empowerment.\n• Develop skills of empowerment through effective delegation.
URL:https://nastglobal.com/event/supervisory-skills-training/
LOCATION:Penang\, Malaysia
CATEGORIES:Business,Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20231012T090000
DTEND;TZID=Asia/Shanghai:20231013T170000
DTSTAMP:20260609T044346
CREATED:20220815T171041Z
LAST-MODIFIED:20230122T072406Z
UID:7581-1697101200-1697216400@nastglobal.com
SUMMARY:Effective Communication (Public Training)
DESCRIPTION:Course Description:\nMixed messages\, misunderstandings and misconceptions cost organizations millions each year. Effective Communication is the glue that helps you deepen your connections to others and improve teamwork\, decision making\, and problem solving. This basic communication skills\ncourse covers the fundamentals of interpersonal communication. \nCourse Objective:\n• Understand your communication style and how you can adapt it to work more effectively with others\n• Identify and remove barriers to effective communication\n• Manage your non-verbal signals to enhance your communication\n• Practice key techniques that will help you listen more effectively\n• Listen actively & empathetically\n• Develop smart questioning skills to get the information you want and need\n• Understand the impact that positive language can have on others\n• Communicate with assertiveness \nTarget Participants:\n• Managers\n• Head of Departments\n• Executives\n• Team Lead \nMethodology:\n• Relevant and concise course material for each participant\n• Classroom- Slides Presentation\n• Ice breaker & Energizer Session\n• Interactive learning\n• Group discussion\, team reflective circle\, storytelling\, lecture with games and activities \nCourse Outline: \nCommunication is key to success \n• 5 Habits of Highly Effective Communicators\n• Reflection \nREACH – Communication Evolution Tool \n• Adjusting your style for a better approach:\n• Communicating when stressed\n• Reflection \nBridge the Gap to Communication Barriers \n• The Communication Process\n• Types of Barriers\n• Self-Awareness – Johari Window\n• Reflection \nBeyond Verbal Communication \n• All About Body Language\n• Para-Verbal Communication Skills\n• The Power of Pitch\n• The Truth about Tone\n• The Strength of Speed\n• Reflection \nActive Listening \n• 8 Common Barriers to Effective Listening and how to overcome them\n• Quadrant of cognitive/explanatory styles\n• Understanding Active Listening\n• Sending Good Signals to Others\n• Ladder of Inference\n• Reflection \nAsking Good Questions \n• Open Questions\n• Closed Questions\n• Probing Questions\n• Reflection \nSpeaking Like a STAR \n• S = Situation\n• T = Task\n• A = Action\n• R = Result\n• Using “I” Messages\n• Active Constructive Response – ACR\n• Reflection
URL:https://nastglobal.com/event/effective-communication/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Customer Service,Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20230920T090000
DTEND;TZID=Asia/Shanghai:20230922T173000
DTSTAMP:20260609T044346
CREATED:20230122T071755Z
LAST-MODIFIED:20230122T071755Z
UID:7662-1695200400-1695403800@nastglobal.com
SUMMARY:Strategic Leadership (Public Training)
DESCRIPTION:The leader of today has greater challenges than ever before in terms of unlocking human potential in their organisation and delivering results. Creatively resolving problems\, communicating flawlessly\, forming synergy and relations are vital for the implementation of strategic leadership. \nThis programme will help you achieve those aims and help you initiate and manage change more effectively. In particular\, it will help you to:\n Develop an effective strategy to achieve your business goals\n Understand the role of emotional intelligence in leadership\n Develop a more dynamic approach through enhanced strategic creativity\n Broaden your understanding of the corporate culture to increase your influence within it\n Improve your persuasion and influencing skills to achieve your strategic goals\n Acquire knowledge about the creative and innovative process\n List and describe the various elements/roles of the creative and innovative process\n State the difference between an idea and a solution\n Enhance ideas by simplifying\, value-engineering\, cost-cutting and automation\n Understand your communication style and how you can adapt it to work more effectively with others\n Identify and remove barriers to effective communication\n Develop smart questioning skills to get the information you want and need\n Understand the impact that positive language can have on others\n Communicate with assertiveness\n Achieve increased Collaboration\n Influence and Negotiate\n Engage and Develop People\n Differentiate between positive and negative thinking\n Challenge the way they think\n Use tools that help them build resilience \nIn today’s world\, one of the main aims of the leader is to develop the capability of the organisation to handle change and the challenges of the future even if those challenges have yet to be discovered. Leading in the organisational setting is becoming increasingly difficult because of the increase in regulation in all sectors and the risk of litigation. All organisations need leaders who can handle these challenges effectively\, in particular the complexities of organisational life. At the same time\, people who feel they are led effectively from the top find it easier to cope with and perform under higher pressure levels and therefore achieve the ultimate business goals. \n  \nCourse Outline \nThe need for strategic leadership\n The roots of leadership\n How thought on leadership has developed\n Current perceptions on strategic leadership \nLeadership and emotional intelligence\n The relationship between leadership and emotion\n The essence of organizational climate \nUnderstanding strategic creativity\n Examining the psychological aspects of strategic thinking\n Mind mapping and other approaches to creative thinking\n Developing a creativity toolkit \nDeveloping strategic leadership capability\n A review of current approaches\n Understanding the behavioral approaches\n Developing a contingency approach \nUnderstanding corporate culture\n The structural aspects\n The behavioral aspects\n The human aspects \nPerformance aspects at the strategic level\n Developing vision\, goals and objectives\n Creating corporate identity and alignment\n Working with individual influencers \nEffective strategic influencing skills\n The characteristics of effective persuasive leaders \n Understanding methods of persuasion\n Profiling others \nThe key functions of strategic leadership\n Putting these into action\n Personal leadership planning\nDesign Thinking – A Creative Approach to Problem Solving \n Fundamentals and framework of design thinking processes\n Understand the characteristics of the creative process\n Harnessing and managing group creativity and thinking processes to enhance team performance\n Developing the right mindset\, having the appropriate attitude\, understanding and following the “rules of the game”\n Abstracting practical solutions from impossible ideas\n Examine the customers/stakeholder needs and understanding objections or obstacles and develop arguments or solutions to overcome them\n Automation\n Compiling a winning solution\nCompetencies of Flawless Communication\n 7 Major Elements of Communication\n Barriers and Getaways of effective Communication\n Communication & Perception\n Influencing Skills Development\n Conflict Management \nThe Path to Synergy \n Forming Teams\n The Potential for Synergy\n Flexing Your Style\n Creating an Environment for Synergy\n Reflection \nResilience\n Why is Resilience Important?\n Positive Vs Negative Thinking\n Overcoming Negative Thinking\nMaximising Member Contributions by Leveraging Strengths\n My Strengths\n The Team’s Strengths\n Reflection
URL:https://nastglobal.com/event/strategic-leadership-public-training/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20230906T090000
DTEND;TZID=Asia/Shanghai:20230908T173000
DTSTAMP:20260609T044346
CREATED:20220815T172750Z
LAST-MODIFIED:20230122T071120Z
UID:7587-1693990800-1694194200@nastglobal.com
SUMMARY:Management Skills (Public Training)
DESCRIPTION:In today’s business environment\, administrative professionals have critical roles in the office and organization. These include working closely with vendors and suppliers\, communications\, supervising staff\, problem solving\, building relationships\, planning\, scheduling and coordinating projects for themselves and others. Therefore\, this course is structured to deliver the administrative professionals need in order to meet the needs of today’s complex organization. \n  \nAt the end of this course\, participants will walk away with a manager’s perspective for problem-solving\, planning and coordinating. They’ll know how to create rapport and gain influence. They will also be able to juggle multiple projects\, increase their productivity and contribute more to the organization \nWho should attend:\nAdministrative Assistants\, Secretaries\, Support Staff\, Office Managers and anyone who is responsible for coordinating\, managing or an effective member of an office team \nCourse Objective:\n• How to make decisions and solve problems on their own—quickly\, creatively and confidently\n• How to stay poised\, confident and professional in any situation\n• Professional time and project management techniques that help get more accomplished each day\n• How to cultivate leadership qualities to get more done through others\n• Teambuilding strategies\n• How to master the art of negotiation\n• How to handle stress and pressure effectively\n• How to work with difficult people\n• Project management basics \nDuration: 3 Days \nCourse Outline:\nThe Art and Skill of Persuasion and Negotiation\n• Master fine art of negotiation\n• Tips and techniques for developing positive relationships\n• Special issues to consider when negotiating on behalf of the boss\n• Personality affects the way you ‘give and take’ – Personality Survey \nLead a team Without Formal Authority\n• Spark employees into motivating themselves – Be a catalyst\n• Counsel employees through job-related or personal problems\n• TEAM Interpersonal Style evaluation and Inventory\n• Problem Solving and decision making\n• The GREAT problem – solving model\n• Guidelines for making decisions without consulting your boss first \nThe Administrative Professional’s Role in Business Environment and Presenting a Powerful Image\n• Current business trends reshaping the role of administrative professionals\n• Qualities in demand\n• Develop an impressive professional presence\n• Build trust and credibility using effective communication skills\n• Effective Communication and clarity \nDeal With Difficult People and Situations\n• How conflict can be positive\n• Conflict resolution processes and techniques\n• Recognise the most difficult personality types and how to deal\n• Handle pressure and stress in others and yourself\n• Keys to avoiding job frustration and burnout \nTime & Task Management\n• Time & task management vs. self-management.\n• Effective time management practices\n• Plan or Schedule system that matches your work style\n• Urgency and Important – How these two are different and influences daily activities\n• Effectively deal with interruptions – Telephone calls\, drop – ins and other major time robbers\n• Streamline your paperwork and organize your work area\n• Diplomatically let co-workers know that you can’t take any more work\n• Nine keys to delegating for greater productivity\n• Understanding every project’s ‘life cycle’.\n• Work Break down structures and Gantt Charts – Project Management Tools\n• How to add projects into daily plan.
URL:https://nastglobal.com/event/management-skills/
LOCATION:Penang\, Malaysia
CATEGORIES:Operation & Management,Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20230608T090000
DTEND;TZID=Asia/Shanghai:20230608T173000
DTSTAMP:20260609T044346
CREATED:20230121T035107Z
LAST-MODIFIED:20230121T035107Z
UID:7634-1686214800-1686245400@nastglobal.com
SUMMARY:Emotional Intelligence (EQ) (Public Training)
DESCRIPTION:Our runaway emotions can and do influence the way we react in the workplace on a daily basis. Having a higher level of Emotional Intelligence (EQ) means having the ability to recognise your behaviours\, moods and impulses and manage them in a positive way. So instead of over-reacting and over-compensating when things don’t go as planned\, you are much better equipped to understand the effects your emotions are having on you at any given moment. In this course\, you’ll learn skills like how to interpret and manage your emotions and\nbalance your optimism and pessimism\, using coping methods and relaxation techniques\, managing your non-verbal communication and more. This course will make you more aware of your own thoughts and feelings and as a result it will improve your ability to interact calmly with others both in the workplace and at home. This newly found emotional “awareness” allows you to communicate more effectively\,\nsucceed at work and achieve your career and personal goals in a shorter amount of time. \nCourse Objectives\nHealthy Emotions + Clear Thinking + Appropriate Action = High EQ\n• Emotional intelligence is a skill. And like any other skill\, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly without being controlled by your underlying emotions. \n• This one-day training course is useful for anyone who leads or works with other people\, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management\, self-awareness\, self-regulation\, self-motivation and empathy\, and it also includes a review of your interpersonal skills. \n• You will learn to develop and implement these competencies to enhance your relationships in work and life by increasing your understanding of social and emotional behaviours\, and learning how to adapt and manage your responses to particular situations. \nCourse Outcomes\nAfter completing this course participants will have learned how to:\n• Define Emotional Intelligence (EQ)\n• Identify the benefits of having higher emotional intelligence\n• Learn the four core skills required to practice emotional intelligence\n• Define and practice self-management\, self-awareness\, self-regulation\, self-motivation and empathy\n• Successfully communicate with others in a non-verbal manner\n• Verbally communicate with others with emotional awareness\n• Interpret and manage your emotions in any situation\n• Master tools to regulate and gain control of your own emotions\n• Articulate your emotions using the right verbal and non-verbal language\n• Balance optimism and pessimism for best outcomes\n• Effectively impact others emotional experiences\n• Relate emotional intelligence to workplace situations\n• Implement these concepts and techniques in the workplace \nMethodology: Activities\, Role Play\, PPT Slides\, Pre and Post Test.\nCourse Duration: 1-Day \nCourse Outline\nIndividuals have different personalities\, wants\, needs\, and ways of showing their emotions. Navigating through this requires tact and shrewdness—especially if one hopes to succeed in life. This is where emotional intelligence theory helps. In the most generic\nframework\, five domains of emotional intelligence cover together personal (self- awareness\, self-regulation\, and self-motivation) and social (social awareness and social skills) competences. \nSelf-Awareness\n(i) Emotional awareness: Recognizing one’s emotions and their effects.\n(ii) Accurate self-assessment: Knowing one’s strengths and limits.\n(iii) Self-confidence: Sureness about one’s self-worth and capabilities. \nSelf-Regulation\n(i) Self-control: Managing disruptive emotions and impulses.\n(ii) Trustworthiness: Maintaining standards of honesty and integrity.\n(iii) Conscientiousness: Taking responsibility for personal performance.\n(iv) Adaptability: Flexibility in handling change.\n(v) Innovativeness: Being comfortable with and open to novel ideas and new information. \nSelf-Motivation\n(i) Achievement drive: Striving to improve or meet a standard of excellence.\n(ii) Commitment: Aligning with the goals of the group or organization.\n(iii) Initiative: Readiness to act on opportunities.\n(iv) Optimism: Persistence in pursuing goals despite obstacles and setbacks \nSocial Awareness\n(i) Empathy: Sensing others’ feelings and perspective\, and taking an active interest in their concerns.\n(ii) Service orientation: Anticipating\, recognizing\, and meeting customers’ needs.\n(iii) Developing others: Sensing what others need in order to develop\, and bolstering their abilities.\n(iv) Leveraging diversity: Cultivating opportunities through diverse people.\n(v) Political awareness: Reading a group’s emotional currents and power relationships. \nSocial Skills\n(i) Influence: Wielding effective tactics for persuasion.\n(ii) Communication: Sending clear and convincing messages.\n(iii) Leadership: Inspiring and guiding groups and people.\n(iv) Change catalyst: Initiating or managing change.\n(v) Conflict management: Negotiating and resolving disagreements.\n(vi) Building bonds: Nurturing instrumental relationships.\n(vii) Collaboration and cooperation: Working with others toward shared goals.\n(viii) Team capabilities: Creating group synergy in pursuing collective goals. \nIn brief\, the five domains relate to knowing your emotions; managing your emotions; motivating yourself; recognizing and understanding other people’s emotions; and managing relationships\, i.e.\, managing the emotions of others.
URL:https://nastglobal.com/event/emotional-intelligence-eq-public-training/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20230209T080000
DTEND;TZID=Asia/Shanghai:20230210T170000
DTSTAMP:20260609T044346
CREATED:20230120T155519Z
LAST-MODIFIED:20230120T155634Z
UID:7617-1675929600-1676048400@nastglobal.com
SUMMARY:Kursus Kepimpinan Dan Pengurusan Organisasi (Public Training)
DESCRIPTION:Ini adalah satu program yang membuat peserta teruja serta mempunyai kepelbagaian aktiviti. Ia direka\nkhas untuk membantu pihak peserta meningkatkan keupayaan dan kemantapan skil kepimpinan\ndisamping mencari cara bimbingan yang kreatif. Program ini juga dibentuk supaya ciri-ciri kerja\nberpasukan dapat dimantapkan lagi dalam mencapai sasaran tugas. \nPROGRAMME OBJECTIVES\nDi akhir program ini\, para peserta akan dapat:\n1. Mengenalpasti dengan efektif tugas\, tanggung jawab serta fungsi sebagai seseorang pemimpin di bidang berbeza..\n2. Membuat anjakan paradigma dalam ketentuan sikap dulu\, kini dan masa hadapan.\n3. Memperbanyakkan skil berfikir menggunakan pemikiran kreatif.\n4. Memahami teknik menyelesaikan masalah dan menganalisa sebab kejadian.\n5. Mengenalpasti kaedah-kaedah efektif untuk menangani konflik diantara kakitangan\, jabatan dan seterusnya organisasi.\n6. Mempunyai cara yang berbeza untuk mengurus organisasi dengan baik\n7. Merancang dan mengurus strategi untuk bekerja sebagai satu pasukan. \nTRAINING METHODOLOGY\nProgram ini sangat interaktif dan memberi peluang kepada semua untuk bertukar-tukar pandangan dan\nmempelajari dari pengalaman peserta lain. Program ini juga termasuklah kes kajian\, permainan\, latihan\nperbincangan dan filem serta video latihan. \n  \nCourse Outline: \nMODULE 1 \nMEMBINA MENARA KERJAYA\n Setiap kumpulan akan diberi 1 set Paip Lego\n Anda dikehendaki membina sebuah menara Kerjaya dari Lego tersebut.\n Dan anda dikehendaki memberi beberapa cabaran yang dihadapi di dalam dunia pekerjaan anda.\n Tampal di Menara tersebut.\n Pembentangan dari ahli kumpulan \nMODULE 2 \nPENGURUSAN MASA YANG BIJAK DAN MEMPELAJARI MENGENAI PERSONALITI DIRI\n Apa itu Pengurusan Masa?\n Sumber-sumber Pengurusan Masa\n Ketahui masa anda\n Ketahui pencuri masa anda\n Matriks Masa \nMODULE 3 \nPEYELESAIAN MASALAH DAN PENAMBAHBAIKAN TUGASAN\n Sejauh mana anda dapat membuat strategi PDCA?\n Aplikasi PDCA dalam tugasan\n Hubung kait antara PDCA dan Matrix Masa\n Berikan 3 Faktor Pembelajaran dari Module ini. \nMODULE 4 \nTAHAP TUGASAN\, TANGGUNG JAWAB DAN SKIL MEMBUAT KEPUTUSAN\n7 GAYA KEPIMPINAN\n1. Kepimpinan Autocratic\n2. Kepimpinan Bureaucratic\n3. Kepimpinan Charismatic\n4. Kepimpinan Democratic\n5. Kepimpinan Laizze Fair\n6. Kepimpinan People-Oriented\n7. Kepimpinan Transactional \nKAEDAH MEMBUAT KEPUTUSAN\n SIX THINKING HATS\n1. Topi White\n2. To[I Red\n3. Topi Black\n4. Topi Yellow\n5. Topi Green\n6. Topi Blue \nMODULE 5 \nKEPIMPINAN YANG MANTAP – KOMUNIKASI YANG EFEKTIF DENGAN SEMUA PIHAK\n Kenapa kita memerlukan komunikasi yang berkesan?\n Apa yang dimaksudkan dengan komunikasi berkesan?\n Apakah pemahaman anda?\n Bentuk-bentuk komunikasi\n Proses komunikasi\n 3 V – Prinsip komunikasi\n Halangan dalam komunikasi\n Informational dan Relational (Nada) \nMODULE 6 \nTEKNIK PETA MINDA DALAM PERLAKSANAAN PROJEK\n➢ Mempelajari teknik membaca\, mencari ‘kata kunci’ dan menghasilkan peta minda\n➢ Mempelajari teknik membina peta minda dari mula hingga akhir dan bagaimana meningkatkan\nproses pembelajaran dan pengingatan.\n➢ Mempelajari cara melakar peta minda cepat-fikir yang boleh membantu di dalam pekerjaan.\nAktiviti – perlaksanaan projek jangkamasa 3 bulan \nMODULE 7 \nMEMBINA KEYAKINAN DIRI DAN SEMANGAT KERJA BERPASUKAN\nMENJULANG NAMA KUMPULAN\n Pengurusan Masa\n PDCA\n Skill komunikasi\n Kerjasama \n 
URL:https://nastglobal.com/event/kursus-kepimpinan-dan-pengurusan-organisasi-public-training/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20221213T080000
DTEND;TZID=Asia/Shanghai:20221214T170000
DTSTAMP:20260609T044346
CREATED:20220822T163617Z
LAST-MODIFIED:20220822T163617Z
UID:7605-1670918400-1671037200@nastglobal.com
SUMMARY:BUSINESS ENGLISH – Communication & Writing
DESCRIPTION:Overview \nBusiness English course is specifically designed for students who use English in a professional setting and want to learn language that can help them achieve even greater success. With the course’s main focus on business communication\, you will gain all the essential skills to meet the challenges of using English in the business world. The class is taught at an intermediate level and students should have a level of intermediate English language proficiency and writing experience. Various aspects of business English will be covered\, including\, but not limited to measurements\, social language\, participation in meetings\, and presentations. Also in the course is an introduction to business letters – enquiries\, ordering\, confirmations\, etc. \nCourse Objective: \n\nLearn business English vocabulary and grammar through lessons on the latest topics in the business world\nImprove your speaking skills and pronunciation by taking part in classroom activities based on real business situations such as welcoming foreign clients and making telephone calls\nPractice giving business presentations and attending team meetings\nDevelop essential skills and techniques for the workplace such as presentations skills and negotiation techniques\n\nDuration: 2 Days \n  \nWho should attend: \n\nAdministrative Assistants\, Secretaries\, Support Staff\, Office Managers and executives\n\nTraining Methodology: \n\nClass room\nInteractive activities\nKnowledge Test\n\nCourse Outline: \n Introductions \n\n\n\nCourse outline and approach\nDescribing your role & responsibilities\nTypical & critical scenarios you use the target language in – key issues. \n\n\n\n\nMeetings\n\nChairing setting\, the agenda\, and controlling the conversation.\nParticipating\, turn-taking\, listening and taking notes\nBeing diplomatic\, agreeing and disagreeing\n\n\nBusiness Correspondence\n\nEmails – register\, style & standard phrasing\nNotes & Memos\nBusiness – specific language phrases \n\n\n\n\nTelephoning\n\nChecking & Clarifying information\nFinance – specific scenarios\nListening to different accents\, intonations \n\n\n\n\nMaking Presentation\n\nIntroducing a topic effectively\nLinking & sequencing ideas\nConcluding\nResponding to questions \n\n\n\n\nProcess Management\n\nDescribing processes\, cause and effect\nCritics & Recommendation\nQuality assurance \n\n\n\n\nReports\n\nSkim reading reports and news feeds\nHow to report information and ideas\nWriting reports – style\, conventions \n\n\n\n\nSocial English\n\n‘First five minutes’\nSpeed networking – ‘The Elevator Pitch’\nSmall talk\nBusiness conversations \n\n\n\n\nOther Areas of Language that will be covered\nCase Studies\nWriting effective proposals\nManaging teams\nCross-Cultural awareness\nDiscussing the wider economic picture.\n\n  \n  \n 
URL:https://nastglobal.com/event/business-english-communication-writing/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Business,Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20221108T080000
DTEND;TZID=Asia/Shanghai:20221108T170000
DTSTAMP:20260609T044346
CREATED:20220822T161138Z
LAST-MODIFIED:20220822T161138Z
UID:7597-1667894400-1667926800@nastglobal.com
SUMMARY:Effective Time Management
DESCRIPTION:Overview\nManage time more effectively and work more efficiently with practical strategies and options. Essential\, but often overlooked\, skills to help you be more organized\, work efficiently\, increase productivity and save time. Improving time management is a core skill for anyone wishing to work efficiently and establish good habits. Implementing you action plan will help you reduce stress and enhance your productivity. \n  \nLearning Outcomes\nThrough the trainer’s expertise and practical knowledge\, you will be able to define the key concepts associated with time management and you will be able to:\n• Plan and prioritize each day’s activities in a more efficient\, productive manner\n• Overcome procrastination quickly and easily\n• Handle crises effectively and quickly\n• Organize your workspace and workflow to make better use of time\n• Delegate more efficiently\n• Use rituals to make your life run smoother\n• Plan meetings more appropriately and effectively \n  \nAudience:\nThis course will benefit anyone who would like to be more productive with their time. \nMethodology:\n• Class Session\n• Group Discussions\n• Simulations exercises\n• Case studies and Problem-Solving Exercises\n• Individual assignments\n• Templates and tools \n  \nDuration: 1-Day \n  \nCourse Outline \nAspects of Time Management\n• Planning & Goal Setting\n• Managing yourself\n• Dealing with other people\n• Your time\n• Getting Results \nFundamentals of Time Management\n• Focus is on time and resources\n• Pre-analysis of performance\n• Analysis of goals and objectives\n• Systemization of processes \nProductive Work\n• Busy vs. Productive\n• Indecision & Delay\n• Overwork\n• Urgency v’s Importance\n• Prioritization \nTime Management System\n• Functional\n• Portable\n• Intelligible
URL:https://nastglobal.com/event/effective-time-management/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20221028T090000
DTEND;TZID=Asia/Shanghai:20221028T170000
DTSTAMP:20260609T044346
CREATED:20220815T174853Z
LAST-MODIFIED:20220815T174853Z
UID:7593-1666947600-1666976400@nastglobal.com
SUMMARY:5s Improvement Training Course
DESCRIPTION:Overview \n5S is the method of creating\, maintaining and improving a clean and orderly workplace in  Kuala Lumpur that exposes waste and errors. It helps identify unplanned levels of inventory\, inadequate work processes\, wasted time and inefficiencies in equipment and other tools.\n5S is a great place to start on your continuous improvement initiative\, because it promotes an action-oriented approach to change\, and allows everyone in the organization to get involved and provide input with improving their workplace. \nLearning Outcomes \n• Explain the origins of 5S methodology\n• Discuss the benefits of 5S principles\n• Identify opportunities for improvement using 5S principles\n• Introduce and embed 5S changes to the workplace for sustained improvement\n• Create routines using 5S principles\n• Learn techniques to avoid old habits \nTarget Participants\nProduction planning Quality assurance\, Productivity improvement\, Supervisors\, Officers\, Executives \nDuration: 1 Day \nCourse Outline \nOrigins of 5S\n• What is 5S?\n• Where did it come from?\n• The benefits of 5S \nPlanning for a 5S\n• Tips for Success\n• Issues and Concerns\n• Evaluating Your Initial Situations \nThe 5S Methodology Unpacked Sort (Seiri)\n• Clearing the work area\n• Determine what you need \nSet in Order (Seiso)\n• Designated locations\n• Design your workplace for efficiency \nShine (Seiton) Workplace Cleanliness\n• Spit and polish\n• Creating cleaning routines \nStandardize (Seiketsu)\n• Making it routine\n• Design systems to ensure new norms\n• The benefits of 5S \nSustain (Shitsuke)\n• Changing the future\n• Techniques to prevent old habits \n  \nWrapping Up\n• Words from the Wise\n• The benefits of 5S
URL:https://nastglobal.com/event/5s-improvement-training-course/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20221017T090000
DTEND;TZID=Asia/Shanghai:20221018T170000
DTSTAMP:20260609T044346
CREATED:20220815T174401Z
LAST-MODIFIED:20220815T174401Z
UID:7591-1665997200-1666112400@nastglobal.com
SUMMARY:Creative Problem Solving for Decision Making
DESCRIPTION:Overview\nMuch of what business managers and supervisors do is solve problems and make decisions and they are likely to do it by reacting to the problems. Often\, when they encounter a new problem or decision they must make\, they react with a decision that seemed to work before.\nWhilst problem solving is of crucial importance to all businesses when products or processes fail\, such that corrective action can be taken to prevent further failures\, a potential problem can be predicted\, analysed and mitigation applied to proactively reduce the likelihood of\nproblems occurring.\nIn this two-day practical and experiential Creative Problem Solving For Decision Making course\, participants will be given both an organised approach to problem solving and decision making as well as a creative angle in viewing problems. Both Critical and Creative thinking\, which have become personal and corporate imperatives\, will help individuals forge a path from problems to solutions that are more dependent on logic\, reasoning and imagination. \nLearning Outcomes:\nUpon completion of this course\, participants will be able to:\n• Recognize the Psychology of Problem Solving\n• Define a Structured Problem-Solving Process\n• Understand Cause-Effect-Symptom-Problem Relationships in Problem Definition\n• Apply Cause-Effect Tools and Techniques and Develop Root-Cause Analysis\n• Apply Idea Generation Tools and Techniques in Formulating Creative Solutions\n• Apply Evaluative Tools and Techniques for Decision Making Process\n• Identify Strategic Considerations in Evaluating Risks and Implementing Solutions\nCourse Duration: 2 Days \nTarget Participants: Executives\, Senior Executive\, Assistant Managers\, Admins \nCourse Outline: \nBasics of Problem Identification\n• Psychology of Problem Solving\n• Understand the definition of a Problem and its characteristics\n• Problem solving process – DMAIC \nElements of Problem Identification\n• Relationship between Cause-Effect-Symptom-Problem (CESP)\n• Characteristics of problem statements\n• Validation process for problem statements\n• Applying guideline for clear problem statements \nApplying Root Cause Analysis\n• Purpose and impact of RCA\n• Review different RCA techniques\n• Finalizing root-cause through a funnelling process \nDeveloping Creative Solution Process\n• Differentiating divergent and convergent techniques\n• Applying tools and techniques for identifying creative solutions\n• Process to narrow down solutions \nEvaluating Solutions and Making Decisions\n• Applying tools and techniques for evaluating solutions\n• Finalize decisions with Decision Matrix \nStrategic Considerations in Implementing Decisions\n• Identify and review action plans\n• Develop and review follow up contingency actions\n• Formulate after action review process\n• Applying risk assessment in decision making
URL:https://nastglobal.com/event/creative-problem-solving-for-decision-making/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
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END:VCALENDAR