NAST Training & Consultancy Sdn. Bhd.

Social Media Marketing Masterclass- Grow Your Online Presence
2025-06-25 09:00 - 2025-06-27 17:00 (Asia/Shanghai) | NAST Training & Consultancy Sdn. Bhd., B-5-8 Plaza Mont Kiara, Mont Kiara, Kuala Lumpur, 50480, Malaysia
Course Overview
This 3-day intensive masterclass is designed to provide participants with practical skills and strategies to build, optimize, and grow their online presence through social media marketing.
Participants will learn how to create engaging content, develop targeted ad campaigns, analyze performance metrics, and leverage key platforms like Facebook, Instagram, LinkedIn, TikTok, Twitter (X), and YouTube.
The course combines hands-on activities, case studies, and a mini-project to help participants apply concepts in real-world scenarios.
Course Objectives
By the end of this course, participants will:

Understand the fundamentals of social media marketing and its business impact.
Develop a social media strategy aligned with business goals.
Create engaging content for different platforms and audiences.
Set up and optimize paid ad campaigns across major social channels.
Track and measure key performance metrics (KPIs) using analytics tools.
Apply growth hacking techniques to scale social media presence.
Manage social media crises and build a positive brand image.

Learning Outcomes
Participants will:

Practical Skills

Master platforms like Facebook, Instagram, LinkedIn, TikTok, and YouTube.
Design ads and campaigns using tools like Meta Ads Manager and Google Ads.
Use analytics tools to measure ROI (Return on Investment).

Content Creation & Strategy

Create visually appealing posts, stories, reels, and video ads.
Develop a content calendar and scheduling strategies.

Data-Driven Decisions

Analyze audience behavior and engagement metrics.
Adjust campaigns based on performance data for maximum impact.

Target Participants

Entrepreneurs and Small Business Owners looking to grow online sales.
Marketing Professionals seeking to improve their social media skills.
Content Creators, Influencers, and Freelancers who want to boost engagement.
Students and Graduates preparing for roles in digital marketing.
Nonprofits and NGOs wanting to increase awareness and visibility.

Prerequisites: Basic knowledge of social media platforms is helpful but not required.
Course Duration

3 Days (Full-Time)
Daily Schedule: 9:00 AM – 5:00 PM (8 hours/day)

Training Methodology

Interactive Lectures – Theoretical concepts and frameworks.
Hands-On Labs – Create campaigns and practice content creation.
Group Activities – Brainstorming and collaboration exercises.
Mini-Project – Build and present a complete social media strategy.
Feedback & Reviews – Instructor and peer reviews for improvement.

3-Day Course Outline
Day 1: Social Media Fundamentals and Content Creation
Session 1: Social Media Marketing Basics

The Evolution of Social Media.
Overview of Platforms (Facebook, Instagram, TikTok, LinkedIn, Twitter, YouTube).
Key Trends in 2024 – Influencer Marketing, Short-Form Videos, and Stories.

Session 2: Building a Social Media Strategy

Setting Goals (Awareness, Engagement, Conversions).
Understanding Target Audiences – Buyer Personas.
Competitor Analysis and Market Research Tools.

Session 3: Content Creation Techniques

Types of Content: Videos, Graphics, Stories, Reels, and Live Streams.
Tools for Content Creation: Canva, CapCut, Adobe Spark, ChatGPT.
Storytelling and Visual Branding Strategies.

Lab Activity:

Develop and post a sample Instagram or TikTok Reel using a template.

Day 2: Paid Ads, Growth Hacking, and Analytics
Session 4: Paid Social Media Advertising

Introduction to Paid Ads (PPC, CPM, CPC).
Platforms: Facebook Ads Manager, Instagram Ads, LinkedIn Ads, YouTube Ads.
Ad Targeting: Demographics, Interests, Lookalike Audiences.

Session 5: Campaign Design and Optimization

Writing Ad Copy and Designing Creatives.
Setting Budgets and Bidding Strategies.
Split Testing (A/B Testing) for Performance Optimization.

Session 6: Analytics and ROI Measurement

Key Metrics: Engagement, Reach, Click-Through Rate (CTR), Conversions.
Tools: Google Analytics, Meta Insights, Hootsuite, Buffer.
Analyzing Reports and Improving Strategies.

Lab Activity:

Set up a Facebook/Instagram Ad Campaign and track performance metrics.

Day 3: Advanced Techniques and Final Project
Session 7: Influencer Marketing and Community Building

Collaborating with Influencers and Brand Ambassadors.
Building Online Communities and Managing Engagement.
Crisis Management – Handling Negative Feedback.

Session 8: Automation and Growth Hacking

Tools for Scheduling and Automation: Hootsuite, Later, Buffer.
Growth Hacks: Viral Challenges, Hashtag Strategies, and Giveaways.
Leveraging AI Tools for Content Ideas and Chatbots for Engagement.

Session 9: Capstone Project – Strategy Development

Create a social media marketing plan for a real or hypothetical brand.
Present strategies including content, ad campaigns, and performance metrics.
Receive peer and instructor feedback.

Supply Chain Optimization Strategies
2025-06-27 09:00 - 2025-06-28 17:00 | NAST Training & Consultancy Sdn. Bhd., B-5-8 Plaza Mont Kiara, Mont Kiara, Kuala Lumpur, 50480, Malaysia
Overview
In order to improve company profitability and ability to drive up market share, the demand for an
effective and efficient procurement management is a pre requisite. Key competencies in area of cost
control, applying strategic strategy to manage supplies and the negotiation of the most
advantageous benefits to the company is extremely important.
This program promotes the key competencies in strategic procurement strategies, the technique of
managing cost saving activities and handling effective negotiation in order for managing an efficient
and effective procurement system in the company.

Learning Outcomes
You will be able to:
1. Understand the strategic sourcing role of procurement in business operation
2. Identify The type of strategy to be in place to manage the procurement and inventory operation
3. Develop action plan to implement supplies management strategies
4. Carry out risk assessment and take action to overcome to ensure supplies are not disrupted
5. Managing the contract management system to ensure effective management
Contact NAST for further information

Renewable Energy Management- Building a Sustainable Future
2025-07-16 09:00 - 2025-07-17 17:00 | NAST Training & Consultancy Sdn. Bhd., B-5-8 Plaza Mont Kiara, Mont Kiara, Kuala Lumpur, 50480, Malaysia
Course Overview
This 2-day comprehensive training program provides participants with the knowledge and tools required to manage renewable energy systems and support sustainable development. The course covers renewable energy technologies, resource management, project planning, and policy frameworks, enabling participants to build sustainable energy solutions and contribute to a greener future.
Through lectures, hands-on activities, and case studies, attendees will gain insights into energy management strategies, energy storage solutions, and practical implementation methods.
Course Objectives
By the end of the course, participants will:

Understand the fundamentals of renewable energy technologies and their applications.
Analyze the economic and environmental impact of renewable energy systems.
Develop strategies for energy management and sustainability planning.
Evaluate renewable energy policies, financing models, and market trends.
Design and manage renewable energy projects, including solar, wind, hydro, and bioenergy.
Assess energy storage technologies and their role in grid stability.

Learning Outcomes
Participants will:

Technical Skills

Identify and compare renewable energy technologies.
Assess energy potential and optimize system performance.

Strategic Skills

Plan and execute renewable energy projects.
Conduct cost-benefit analysis and sustainability evaluations.

Practical Application

Integrate renewable energy systems into existing infrastructure.
Apply energy management frameworks and risk mitigation strategies.

Target Participants

Energy Managers and Sustainability Officers.
Project Developers and Engineers in renewable energy.
Policy Makers and Environmental Consultants.
Entrepreneurs and Business Owners exploring clean energy solutions.
Academics and Researchers in energy and sustainability fields.

Prerequisites: Basic knowledge of energy systems or sustainability concepts is recommended.
Course Duration

2 Days (Full-Time)
Daily Schedule: 9:00 AM – 5:00 PM (8 hours/day)

Training Methodology

Interactive Lectures – In-depth discussions on principles and technologies.
Hands-On Exercises – Simulations and modeling tools for energy systems.
Case Studies – Real-world examples of successful implementations.
Group Activities – Brainstorming and problem-solving tasks.
Project Development – Practical applications and design exercises.

2-Day Course Outline
Day 1: Renewable Energy Fundamentals and Applications
Session 1: Introduction to Renewable Energy

Overview of global energy challenges and opportunities.
Transition to renewable energy and its role in sustainability.
Types of renewable energy: Solar, Wind, Hydro, Biomass, Geothermal.

Session 2: Renewable Energy Technologies

Solar Energy Systems – Photovoltaics (PV) and Solar Thermal.
Wind Energy Systems – Wind Turbines and Offshore Wind Farms.
Hydropower Systems – Small-scale and large-scale hydro plants.
Bioenergy – Biomass and Biogas Applications.

Session 3: Energy Storage and Smart Grids

Energy storage technologies (e.g., batteries, pumped hydro, hydrogen).
Role of smart grids in integrating renewable energy into power systems.
Grid stability, energy balancing, and storage solutions.

Session 4: Economic and Environmental Impact

Life cycle analysis of renewable systems.
Cost-benefit analysis and return on investment (ROI).
Carbon footprint reduction and environmental assessments.

Lab Activity:

Hands-on calculation of solar and wind energy potential for a sample site.

Day 2: Project Development, Policy Frameworks, and Implementation
Session 5: Renewable Energy Policies and Regulations

Global and local policies supporting renewable energy adoption.
Incentives, subsidies, and financing models (PPAs, Green Bonds).
Navigating regulatory approvals and compliance requirements.

Session 6: Renewable Energy Project Development

Site selection, resource assessment, and feasibility studies.
Project planning, budgeting, and risk assessment.
Tools and software for renewable energy modeling.

Session 7: Energy Management and Optimization

Energy audits and energy efficiency improvement.
Integration of hybrid energy systems (renewables with conventional power).
Monitoring and evaluation using IoT and AI technologies.

Session 8: Future Trends and Business Opportunities

Emerging trends: green hydrogen, floating solar, and energy-as-a-service.
AI and machine learning applications in energy management.
Developing business models for renewable energy enterprises.

Capstone Project:

Scenario Planning Exercise – Participants will design a renewable energy strategy for a city or organization, focusing on sustainability goals, costs, and implementation steps.

Integrating ESG into Corporate Strategy-From Policy to Execution
2025-07-23 09:00 - 2025-07-24 17:00 | NAST Training & Consultancy Sdn. Bhd., B-5-8 Plaza Mont Kiara, Mont Kiara, Kuala Lumpur, 50480, Malaysia
Course Overview
This 2-day intensive training program provides executives, managers, and professionals with a comprehensive understanding of Environmental, Social, and Governance (ESG) principles and their integration into corporate strategies.
The course explores policy frameworks, risk management, stakeholder engagement, and ESG reporting standards. Through case studies, group exercises, and hands-on sessions, participants will learn how to transition from ESG policy development to practical execution while aligning business goals with sustainability imperatives.
Course Objectives
By the end of this course, participants will:

Understand the importance of ESG in corporate governance and long-term value creation.
Develop strategies to integrate ESG goals into business operations.
Assess risks and opportunities associated with ESG factors.
Implement ESG reporting standards (e.g., GRI, SASB, TCFD).
Design frameworks for stakeholder engagement and impact measurement.
Build actionable roadmaps for achieving sustainability targets.

Learning Outcomes
Participants will:

Knowledge Skills

Explain ESG frameworks, standards, and regulations.
Recognize global trends and ESG compliance requirements.

Practical Skills

Develop ESG policies and KPIs for monitoring progress.
Analyze case studies to identify best practices and solutions.

Strategic Application

Apply tools for ESG integration, stakeholder mapping, and risk assessment.
Prepare ESG reports aligned with global frameworks.

Target Participants

Corporate Executives and Board Members.
Sustainability Officers and ESG Managers.
Investors, Risk Managers, and Finance Professionals.
Consultants and Policy Makers.
CSR Leaders and Marketing Teams focused on sustainability branding.

Prerequisites: Basic understanding of business strategy and corporate governance is recommended.
Course Duration

2 Days (Full-Time)
Daily Schedule: 9:00 AM – 5:00 PM (8 hours/day)

Training Methodology

Lectures and Discussions – Explore concepts with interactive Q&A sessions.
Case Studies – Real-world applications and industry success stories.
Group Activities – Policy design and implementation exercises.
Hands-On Sessions – Framework creation, data tracking, and reporting practices.
Capstone Project – Develop and present an ESG integration plan for evaluation.

2-Day Course Outline
Day 1: Foundations and Strategy Development
Session 1: Understanding ESG Fundamentals

Defining ESG: Importance and Evolution.
Global ESG Trends and Drivers (UN SDGs, Net Zero Targets).
Regulatory Frameworks – GRI, SASB, TCFD, and ISSB.
Linking ESG to Corporate Social Responsibility (CSR).

Session 2: ESG Strategy Development

Building the Business Case for ESG.
Identifying Material ESG Issues through Materiality Assessments.
Defining Key Performance Indicators (KPIs) for ESG goals.
Aligning ESG with Corporate Vision and Mission.

Session 3: Risk Management and Governance

Assessing ESG Risks and Opportunities.
Implementing Governance Structures for ESG Oversight.
ESG Roles: Board, Leadership, and Cross-Functional Teams.
Incorporating ESG in Enterprise Risk Management (ERM).

Session 4: Stakeholder Engagement and Transparency

Mapping Stakeholders and Prioritizing Concerns.
Managing Expectations of Investors, Customers, and Communities.
Building Trust through Transparency and Reporting.
Ethical Considerations and Anti-Greenwashing Practices.

Lab Activity:

Conduct a Materiality Assessment for a sample company and develop an ESG strategy outline.

Day 2: Implementation, Reporting, and Execution
Session 5: ESG Reporting and Disclosure Standards

Overview of Reporting Frameworks:

Global Reporting Initiative (GRI).
Sustainability Accounting Standards Board (SASB).
Task Force on Climate-related Financial Disclosures (TCFD).
Integrated Reporting (IR).

Developing ESG Reports – Data Collection and Metrics.
Tracking Progress with ESG Scorecards and Dashboards.

Session 6: ESG in Action – Execution Frameworks

Designing Actionable ESG Roadmaps.
Tools and Technologies for Data Collection and Monitoring.
Embedding ESG in Operations, Supply Chains, and HR Practices.
Leveraging AI and Digital Tools for ESG Analysis.

Session 7: ESG Impact Measurement and Evaluation

Measuring Environmental Impact – Carbon Footprint, Water Usage.
Assessing Social Impact – Diversity, Equity, and Inclusion (DEI).
Governance Metrics – Ethical Practices and Board Composition.
ROI on ESG Investments – Financial and Non-Financial Returns.

Session 8: Capstone Project and Presentation

Design and Present an ESG Integration Plan:

Policy Development.
Risk Mitigation Strategies.
Reporting and Impact Analysis.

Peer and Instructor Feedback for Improvement.

FinTech Fundamentals- The Future of Financial Services
2025-08-20 09:00 - 2025-08-21 17:00 | NAST Training & Consultancy Sdn. Bhd., B-5-8 Plaza Mont Kiara, Mont Kiara, Kuala Lumpur, 50480, Malaysia
Course Overview
This 2-day intensive course is designed to provide participants with a comprehensive understanding of Financial Technology (FinTech) and its transformative impact on the financial services industry.
The course explores core FinTech technologies, business models, regulatory frameworks, and practical applications. Participants will gain insights into blockchain, digital payments, robo-advisors, AI-driven solutions, and cybersecurity.
Through interactive lectures, hands-on exercises, and case studies, attendees will develop strategies to leverage FinTech tools and drive innovation in their organizations.
Course Objectives
By the end of this course, participants will:

Understand the evolution of FinTech and its disruptive impact on financial services.
Explore key technologies such as blockchain, AI, and big data analytics.
Learn about digital payments, cryptocurrencies, and peer-to-peer lending.
Assess regulatory frameworks and compliance requirements.
Develop strategies to adopt FinTech innovations and build competitive advantages.
Evaluate cybersecurity risks and data protection solutions in FinTech applications.

Learning Outcomes
Participants will:

Technical Knowledge

Gain expertise in blockchain, AI, and machine learning applications in finance.
Understand payment systems, cryptocurrencies, and smart contracts.

Practical Application

Develop a framework for FinTech adoption in businesses.
Build strategies for customer-centric digital solutions.

Strategic Thinking

Evaluate opportunities and risks in FinTech innovation.
Address cybersecurity and regulatory compliance challenges.

Target Participants

Banking and Finance Professionals.
Entrepreneurs and Startups exploring FinTech opportunities.
Product Managers and Business Analysts in financial services.
IT Professionals and Developers building FinTech solutions.
Investors and Regulators interested in emerging technologies.
Academics and Students focusing on financial innovations.

Prerequisites: Basic knowledge of finance or business operations is recommended.
Course Duration

2 Days (Full-Time)
Daily Schedule: 9:00 AM – 5:00 PM (8 hours/day)

Training Methodology

Interactive Lectures – Concept presentations with discussions.
Hands-On Exercises – Simulations and tool demonstrations.
Case Studies – Success stories and lessons from FinTech leaders.
Group Projects – Brainstorming and innovation planning.
Capstone Activity – Develop and present a FinTech strategy.

2-Day Course Outline
Day 1: Introduction to FinTech and Key Technologies
Session 1: The FinTech Revolution

Evolution and Drivers of FinTech Innovation.
Disruptive Impact on Traditional Financial Services.
Key Trends: Mobile Payments, Blockchain, Robo-Advisors, DeFi.

Session 2: FinTech Ecosystem and Business Models

Overview of Business Models: Peer-to-Peer Lending, Crowdfunding, Challenger Banks.
B2B vs B2C FinTech Solutions.
FinTech Startups vs Traditional Financial Institutions.

Session 3: Digital Payments and Mobile Wallets

Payment Innovations: Digital Wallets (e.g., PayPal, Apple Pay).
Real-Time Payments and Cross-Border Transactions.
Cryptocurrencies and Central Bank Digital Currencies (CBDCs).

Session 4: Blockchain and Cryptocurrencies

How Blockchain Works – Decentralization and Security.
Applications in Payments, Smart Contracts, and Asset Tokenization.
Challenges and Opportunities in Cryptocurrencies and DeFi.

Lab Activity:

Hands-On Demo: Simulate cryptocurrency transactions and explore smart contracts.

Day 2: Innovation, Compliance, and Strategy
Session 5: Artificial Intelligence (AI) and Machine Learning

AI in Fraud Detection and Risk Assessment.
Robo-Advisors and Automated Portfolio Management.
Chatbots and AI-powered Customer Service Solutions.

Session 6: Big Data Analytics and Personalization

Role of Big Data in Predictive Analytics and Customer Insights.
Personalization through Machine Learning Algorithms.
Case Studies on AI-driven Decision-Making.

Session 7: Cybersecurity and Risk Management

Cybersecurity Challenges in FinTech.
Tools for Data Protection and Compliance Management.
Fraud Prevention and Identity Verification Solutions.

Session 8: Regulatory Compliance and Governance

Overview of Regulations (e.g., PSD2, GDPR, AML/KYC).
Managing Regulatory Risks and Compliance Reporting.
Ethics in FinTech and Responsible Innovation.

Session 9: Capstone Project – Developing a FinTech Strategy

Scenario-Based Planning:

Identify a FinTech Opportunity for a specific market.
Develop a business strategy with regulatory compliance.
Design a basic implementation roadmap for adoption.

Presentation and Feedback.

E-Commerce Strategies
2025-08-27 09:00 - 2025-08-28 17:00 | NAST Training & Consultancy Sdn. Bhd., B-5-8 Plaza Mont Kiara, Mont Kiara, Kuala Lumpur, 50480, Malaysia
E-Commerce Strategies
Overview
This course will take participants through the entire process of setting up an e-commerce site. Starting from why e-commerce is important and looking at different ecommerce solutions as we learn how to optimize on the ecommerce platforms; delegates will be able to consider how they wish to expand their businesses onto e-commerce. It will also touch on some of the new developments in ecommerce.
This course will provide you with a strong understanding of the different facets that are required in developing an e-commerce business. By focusing on basics and then building up to the cutting-edge solutions, participants will be able to decide where on the spectrum they lie and how they wish to tackle this important channel. The program will look at data analysis to help develop a better e-commerce decision making.

Course Objective
To understand the concept of an e-commerce store and learn the skills needed to setup one.
Learning outcomes
Upon completion, participants would be able to:

Understand the different components that are required to start and run an e-commerce business
Evaluate your current e-commerce capabilities and platform
Measure and optimize your e-commerce business
Appreciate the different forces that consumers consider when making an online purchase and how you need to optimize on those channels
Learn how to manage multiple promotions and cross-selling opportunities to different customer segments to maximize on your sales potential
You will be able to set up an e-commerce store including store design, products and payment setup.

Course Outline

Section 1: Introduction to e-commerce
– Module 1: What is e-Commerce?
– Module 2: WordPress.org Overview
You will learn the key concepts behind e-Commerce & online business

Section 2: Web Fundamentals
– Module 3: Setting Up Your Domain Name and Hosting
– Module 4: Installing WordPress
– Module 5: WordPress Dashboard
– Module 6: Creating the Foundation of Your Website
You will learn how to set up your domain name and web hosting

Section 3: Theme Set Up
-Module 7: Setting Up WooCommerce Theme
You will learn how to customize your e-Commerce Theme

Section 4: WooCommerce Set Up
– Module 8: Install WooCommerce
– Module 9: Setup Your Online Store Structure
– Module 10: General Store Settings
– Module 11: Setup Shop & Policy Pages
You will learn the most customizable e-Commerce platform for building your online business

Section 5: WooCommerce Set Up
– Module 12: Shipping Methods
– Module 13: Payment Gateway (Paypal)
– Module 14: Payment Gateway (Direct Bank Transfer)
– Module 15: Payment Gateway (iPay 88)
You will set up your product shipping attributes and charge customers for the different shipping costs of each of our products

Section 6 : Product Insertion
– Module 16: Simple Products
– Module 17: Variable Products
– Module 18: Grouped Products
You will set up your product shipping attributes and charge customers for the different shipping costs of each of our products
Section 7: Product Marketing
– Module 19 : Basic SEO for e-Commerce
You will learn how to implement basic SEO technique, rank on Google 1st page so that users will be able to find you online and increase your online sales
Section 8: Advanced Web Design
– Module 20: Customizing Your Theme
– Module 21: About Us Page
– Module 22: Contact Us Page
You will learn how to customize your website so that it stands out from the other website!
Section 9: Fulfilling Order
– Module 23: Tracking Order
You will learn how to track your orders and there is where the money is!

Mastering E-Invoice
2025-09-17 09:00 - 17:00 | NAST Training & Consultancy Sdn. Bhd., B-5-8 Plaza Mont Kiara, Mont Kiara, Kuala Lumpur, 50480, Malaysia
The implementation of e-invoicing in Malaysia has been driven by the government’s effort to promote digitalization and streamline business processes. It is not just about turning invoices into PDF. Invoices must be verified by the tax authorities before you share them with the buyer.
E-Invoice training educates businesses about regulatory requirements and compliance standards related to e-invoice. This includes understanding the tax framework, technical specifications, data security measures and processes associated with e-invoicing, ensuring businesses adopt processes that are compliant with IRBM regulations.
The E-Invoice training helps businesses manage change effectively by preparing employees for the transition to the new processes. Educating employees and all other relevant stakeholders about the benefits and processes of e-invoicing will ensure a smoother transition and adoption of the new system.

Contact us for further information.

TNA Excellence: Planning, Evaluating, and Implementing Training Strategies
2025-09-17 09:00 - 17:00 | NAST Training & Consultancy Sdn. Bhd., B-5-8 Plaza Mont Kiara, Mont Kiara, Kuala Lumpur, 50480, Malaysia
Overview
Training Needs Analysis (TNA) is a critical process for identifying performance gaps and aligning training initiatives with organizational objectives. This program is designed to empower participants with a deep understanding of the TNA process, effective training design principles, and evaluation techniques to ensure training impact. By focusing on practical tools, techniques, and frameworks, the program enables participants to strategically plan, execute, and measure the effectiveness of training programs.

Learning Outcomes:
By the conclusion of this program, participants will:

Master TNA Processes:
Gain expertise in conducting detailed Training Needs Analysis to identify and prioritize organizational and individual learning needs.
Design Strategic Training Programs:
Develop customized training strategies that align with organizational goals and address identified performance gaps effectively.
Implement Training with Confidence:
Understand how to deliver engaging and impactful training sessions using diverse methodologies tailored to audience needs.
Evaluate and Improve Continuously:
Learn to measure the effectiveness of training programs, calculate ROI, and leverage insights for ongoing improvements in learning and development initiatives.
Enhance Organizational Performance:
Contribute to the creation of a learning culture that fosters growth, innovation, and competitive advantage within the organization.

Program Features:

Interactive Sessions: Engage in discussions, case studies, and role-plays to apply learning concepts.
Practical Tools and Templates: Gain access to TNA checklists, evaluation frameworks, and content planning guides.
Expert Facilitation: Learn from experienced trainers with proven expertise in organizational development and training.

1-Day Internal Auditor Training for Integrated ISO Standards
2026-05-14 08:00 - 17:00, 2026-09-28 08:00 - 17:00 | Kuala Lumpur, MONT KIARA, Malaysia
This 1-day training program is designed to equip participants with the skills and knowledge
required to perform internal audits for Integrated ISO Standards, including ISO 9001 (Quality
Management System), ISO 14001 (Environmental Management System), and ISO 13485
(QMS in the Design of Medical Devices).
The course emphasizes an integrated approach to auditing for improved efficiency and
consistency.
Course Objectives
By the end of this course, participants will be able to:
• – Understand the requirements of ISO 9001, ISO 14001, and ISO 13485.
• – Learn the principles and techniques of integrated internal auditing.
• – Plan and conduct effective audits across multiple management systems.
• – Identify non-conformities and recommend corrective actions.
• – Prepare concise and actionable audit reports.
Course Outline
Session 1: Overview of Integrated ISO Standards
• – Introduction to ISO 9001, ISO 14001, and ISO 13485.
• – Key principles and clauses of each standard.
• – Benefits of an integrated management system.
Session 2: Integrated Audit Planning
• – Understanding the audit process for multiple standards.
• – Developing an integrated audit checklist.
• – Setting objectives, scope, and criteria for the audit.
Session 3: Conducting Integrated Audits
• – Coordinating audit activities across standards.
• – Data collection and documentation techniques.
• – Identifying gaps and areas of improvement.
Session 4: Audit Reporting and Follow-Up
• – Preparing comprehensive audit reports.
• – Communicating findings effectively.
• – Monitoring corrective actions for continual improvement.
Session 5: Practical Exercise and Case Studies
• – Mock audit exercise for integrated standards.
• – Reviewing case studies of integrated audits.
Conclusion and Q&A
The session concludes with a summary of the key learning points and a Q&A segment to
address participant questions, ensuring a clear understanding of integrated internal auditing.

Budgeting, Forecasting & Cost Control
2026-05-18 08:00 - 2026-05-19 17:00 | Kuala Lumpur, MONT KIARA, Malaysia
Budgeting, Forecasting & Cost Control
Target Group
Programme managers, project officers, non-finance managers, procurement officers, supervisors, and officers responsible for operational budgets and programme delivery.
Duration
2 Days (14 training hours)
Training Methodology
Practical workshops, guided exercises, group simulations, public-sector case studies, facilitated discussions, and hands-on budgeting tools.
Course Objectives
By the end of this programme, participants will be able to:

Prepare realistic operational and programme budgets
Understand and apply basic forecasting techniques
Analyse budget variances and identify root causes
Propose practical cost control measures without encouraging “budget cutting” behaviour

Learning Outcomes
Participants will be able to:

Build and defend an operational or programme budget
Apply forecasting techniques to manage uncertainty
Analyse variances and identify cost drivers
Propose realistic cost control actions aligned with programme outcomes

DAY 1 – Budget Preparation & Forecasting Fundamentals
Module 1: Budgeting in the Public Sector Context

Purpose of budgeting beyond “spending allocation”
Budgeting as a planning, control, and accountability tool
Common budgeting weaknesses highlighted in audit reports
Roles of non-finance officers in budget integrity

Module 2: Activity-Based Budgeting for Programmes

Traditional budgeting vs activity-based budgeting
Linking activities to outputs and outcomes
Identifying direct and indirect costs
Cost allocation across programmes and initiatives

Module 3: Budget Preparation & Justification

Building a defensible programme budget
Assumptions, cost drivers, and documentation
Common mistakes in budget justification
Preparing budgets that withstand scrutiny

Module 4: Forecasting Techniques for Non-Finance Managers

Budget vs forecast – what’s the difference?
Rolling forecasts and why they matter
Updating forecasts during uncertainty
Using forecasts for decision-making

DAY 2 – Variance Analysis, Cost Control & Simulation
Module 5: Variance Analysis & Investigation

What variance analysis really tells management
Favourable vs unfavourable variances
Investigating variance causes (price, volume, timing)
When variances become audit red flags

Module 6: Practical Cost Control Levers

Cost control vs cost cutting (important distinction)
Identifying controllable vs non-controllable costs
Prioritising spending under budget constraints
Managing cost pressures without impacting outcomes

Module 7: Contingency Planning & Funding Adjustments

Planning for funding cuts and delays
Managing programme scope under financial pressure
Making trade-offs transparently and defensibly
Documenting decisions for audit purposes

Module 8: Integrated Budgeting Workshop (Capstone)

Bringing together budgeting, forecasting, and cost control
Decision-making under constrained resources
Presenting budget adjustments clearly to management

Capstone Group Exercise:
Teams:

Create a 12-month budget for a replanting programme or entrepreneurship incubator
Perform variance analysis
Respond to a simulated 10% budget reduction
Present revised budget and justification

Understanding of Scheduled Waste Management
2026-06-23 08:00 - 17:00, 2026-08-20 08:00 - 17:00 | Kuala Lumpur, MONT KIARA, Malaysia
Understanding of Scheduled Waste Management
Course Overview
Scheduled Waste refers to waste classified under the First Schedule of the Environmental Quality (Scheduled Wastes) Regulations 2005, which poses significant risks to human health and the environment if not properly managed. Improper handling and disposal of scheduled waste can result in serious environmental pollution, legal non-compliance, and enforcement actions.
This course is designed to provide participants with comprehensive knowledge and practical understanding of scheduled waste management requirements, focusing on correct identification, handling, storage, documentation, and compliance with Malaysian environmental laws and regulations.
Learning Outcomes
Upon completion of this course, participants will be able to:

Understand the concept and importance of scheduled waste management
Identify, classify, and categorize scheduled waste correctly
Apply proper handling, storage, and disposal practices
Implement scheduled waste management in compliance with legal requirements
Comply with the Environmental Quality (Scheduled Wastes) Regulations 2005

Target Audience
This course is suitable for:

Environment, Health & Safety (EHS / HSE) Officers
Environmental Executives and Officers
Operations, Maintenance, and Engineering Personnel
Warehouse, Logistics, and Waste Handling Staff
Supervisors, Managers, and Compliance Personnel

Methodology
The course will be conducted using a combination of:

Interactive lectures and presentations
Practical examples and industry case studies
Group discussions and Q&A sessions
Hands-on exercises on waste identification and classification

Duration
1 Day (8 Hours)

Course Outline

Introduction to Scheduled Waste Management

Definition and characteristics of scheduled waste
Environmental and health impacts
Responsibilities of waste generators

Legal and Regulatory Requirements

Overview of Environmental Quality Act 1974
Environmental Quality (Scheduled Wastes) Regulations 2005
Legal obligations, offences, and penalties

Identification and Classification of Scheduled Wastes

First Schedule: Waste categories and codes
Common scheduled wastes in industry
Classification process and practical exercise

Handling and Storage of Scheduled Wastes

Waste segregation and labelling requirements
Packaging and container standards
Storage area requirements and safety practices

Documentation and Record Keeping

Inventory and waste tracking
Consignment Note requirements
Record retention and reporting

Transportation, Treatment, and Disposal

Licensed transporters and facilities
Treatment and disposal methods
Generator’s responsibility during waste transfer

Emergency Response and Risk Management

Spill control and emergency procedures
Incident reporting and corrective actions

Compliance, Best Practices, and Case Studies

Common non-compliance issues
Audit readiness and best practices
Industry case studies and lessons learned

Strategic Risk Management Blueprint
2026-06-30 08:00 - 17:00, 2026-09-22 08:00 - 17:00 | Kuala Lumpur, MONT KIARA, Malaysia
INTRODUCTION

Managing risk is an inherent part of delivering organisational success today. A successful risk
management program helps an organization consider the full range of risks it faces. Risk
management is the process of identifying, assessing and controlling threats to an
organization’s capital and earnings. These risks stem from a variety of sources, including
financial uncertainties, legal liabilities, technology issues, strategic management errors,
accidents and natural disasters.

Risk management also examines the relationship between risks and the cascading impact they
could have on an organization’s strategic goals. This holistic approach to managing risk is
sometimes described as enterprise risk management because of its emphasis on anticipating
and understanding risk across an organization.

This training covers the fundamentals of risk management in a dynamic and interactive
learning environment. It will use the theory and practice of risk management in line with
international standards (ISO 31000) and industry best practices.

The 1-day training uses a combination of case studies, practical exercises and current affairs
to bring material to life. Participants will be provided with a wealth of industry expertise and
a solid understanding of how effective risk management can benefits their organisations.
OBJECTIVES

To understand all about risk and risk management
To learn about the process and strategies to manage risks
To be well prepared for the future of risk

LEARNING OUTCOMES
By the end of the training, participants will be able to :

Explain about risks and risk management, the benefits and challenges as well as the standards and frameworks that govern the exercise
Highlight the Risk Management Process, including the strategies to manage risks
Build and implement a risk management plan
Identify and avoid the causes of Risk Management Failure acts
Explain the Risk Management Trend and to be prepared

METHODOLOGY
This is designed as a highly participative training, utiizing a variety of proven adult learning styles
to ensure maximum understanding, comprehension and retention of the information presented.
These include:

Interactive Presentations and Input
Discussions and opportunities for participants to share experience
Application of key principles to realistic case studies
Quizzes and Exercises
Group Presentation and Projects

DURATION: 1 Days @ 8 hours

COURSE OUTLINE

1. Introduction And Setting The Scene
a. Understanding Risk Maturity
b. Understanding the Risks around us
2. Understanding Risks
a. By definition
b. Risk Exposure at a glance
c. Risk by Categories – COSO vs Kirvan’s
d. Glossary
3. Risk Management
a. Traditional Risk Management vs Enterprise Risk Management
b. Risk Management Standards and Framework
c. Benefits and Challenges of Risk Management
d. Risk Management Best Practices
4. Risk Management Process
a. The 5-step Risk Management Process
b. Top-down, Bottom-up
c. The 4-types of Strategy to manage risk
5. Building And Implement A Risk Management Plan
a. Communications and consultation
b. Establishing the context
c. Risk Identification
d. Risk Analysis
e. Risk Evaluation
f. Risk Treatment
g. Monitoring and Review

6. Risk Management Failure To Act
a. Poor governance
b. Overemphasis on efficiency vs resiliency
c. Lack of transparency
d. Limitation of Risk Analysis Techniques
e. Lack of Risk Analysis Expertise
7. Risk Management Trends : What’s On Horizon
a. The future of risk – new game new rules
b. Organization’s responses to risk changing
c. Consequences of Risk for Organization changing
d. Onslaught of Risk Changing

ESG Reporting Practitioner Course
2026-07-07 08:00 - 2026-07-09 17:00 | Kuala Lumpur, MONT KIARA, Malaysia
ESG Reporting Practitioner Course
Course Summary
The ESG Reporting Practitioner program delivers an in-depth, practical foundation in ESG (Environmental, Social, Governance) and Sustainability Reporting. Participants will learn how to align reporting with the latest regulatory and international standards, including BURSA Malaysia (2023), GRI Standards (2021), IFRS S1 and S2, UN Sustainable Development Goals (SDGs), Integrated Reporting, and others. This three-day course empowers individuals to prepare accurate, compliant ESG reports — moving beyond theory to hands-on practice.
Learning Objectives
Participants will be able to:

Understand the core concepts of ESG and Sustainability Reporting.
Navigate the latest BURSA Malaysia reporting requirements.
Apply GRI, IFRS, SASB, TCFD, and Integrated Reporting frameworks.
Identify ESG stakeholders and material issues.
Define and measure KPIs, baselines, and targets.
Calculate and report an organization’s carbon footprint and GHG emissions.
Integrate UN SDGs into sustainability reporting efforts.
Recognize and prevent greenwashing.
Enhance ESG performance reporting with a clear and actionable roadmap.

Target Audience
This course is designed for:

ESG and Sustainability Managers
Compliance and Risk Managers
Corporate Communication and Investor Relations professionals
CSR and Sustainability Reporting teams
Finance and Accounting teams involved in ESG disclosures
Consultants and Advisors in Sustainability
Any professional responsible for preparing, contributing to, or assuring ESG reports

Methodology
The course is conducted through:

Interactive Lectures: Clear explanation of key concepts
Hands-on Workshops: Practice in drafting report sections and calculating carbon footprint
Case Studies: Real-life ESG reporting examples and critiques
Group Discussions: Peer learning and exchanging practical challenges

The program emphasizes practical skills — participants will be equipped to create, not just critique, ESG/Sustainability reports.
Detailed Course Outline
Day 1: Foundations and Requirements

What is ESG and Sustainability?

Understanding Environmental, Social, and Governance (ESG)
ESG vs Sustainability: Key differences

Latest BURSA Requirements (2023 Update)

Overview of original and updated guidelines

Stakeholder Management

Identifying and analyzing stakeholders
Stakeholder engagement strategies

Day 2: Materiality, KPIs, and Carbon Reporting

Materiality in ESG

Materiality and Double Materiality concepts
Developing a Materiality Matrix

KPIs, Baselines, and Targets

Defining ESG Key Performance Indicators
Setting baselines and establishing targets

Carbon Footprint

Understanding carbon footprints and scopes of emissions
Measuring GHG emissions
Introduction to TCFD Guidelines

Day 3: Standards, Reporting, and Advanced Topics

Governance in ESG Reporting

Corporate governance frameworks and reporting structures

GRI Standards

GRI 1, 2, and 3 General Standards
Sector-specific and topic-specific standards (GRI 200, 300, 400)

Other International Standards

Overview of ISO, IFRS S1 and S2, SASB, ESRS

Integrated Reporting

Purpose and process of Integrated Reporting

UN Sustainable Development Goals (SDGs)

Aligning corporate ESG efforts with the SDGs

ESG Ratings and Agencies

Understanding ESG ratings and major agencies like FTSE4Good

Greenwashing Awareness

Identifying greenwashing and social washing in ESG reports
Best practices to avoid misleading reporting

Financial Literacy for Non-Finance Professionals
2026-07-14 08:00 - 2026-07-15 17:00 | Kuala Lumpur, MONT KIARA, Malaysia
Financial Literacy for Non-Finance Professionals
Target Group
Non-finance officers, programme managers, engineers, administrators, procurement officers, and supervisors involved in budgeting, projects, grants, or operational decision-making.
Duration
2 Days (14 training hours)
Training Methodology
Interactive lecture, guided discussion, hands-on exercises, group work, case studies based on public sector scenarios, and practical simulations.
Course Objectives
By the end of this programme, participants will be able to:

Understand core financial concepts relevant to daily work decisions
Read and interpret basic financial statements
Identify financial risks, red flags, and cost drivers
Make financially informed decisions aligned with public sector accountability

Learning Outcomes
At the end of the programme, participants will be able to:

Read and explain basic financial statements
Interpret key ratios and variance reports
Identify financial risks and red flags
Apply financial reasoning in approvals, projects, and grant decisions

DAY 1 – Financial Fundamentals & Understanding the Numbers
Module 1: Finance in the Public Sector Context

Why financial literacy matters for non-finance roles
Common financial issues highlighted in Auditor-General reports
Roles and responsibilities of non-finance officers in financial governance
Linking operational decisions to financial outcomes

Module 2: Budgeting Basics for Non-Finance Professionals

What a budget really represents (planning vs control)
Operating budget vs project budget
Cash budget vs expenditure budget
Understanding budget approvals and limits

Module 3: Cash vs Accrual – What Officers Need to Know

Difference between cash flow and accounting profit
Why programmes fail despite “approved budgets”
Timing of payments, commitments, and liabilities

Module 4: Reading Financial Statements (Without Being an Accountant)

Purpose of:

Income Statement (P&L)
Balance Sheet

Key items non-finance managers must understand
How statements reflect programme and project performance

DAY 2 – Analysis, Red Flags & Practical Application
Module 5: Key Financial Ratios for Decision Makers

Liquidity ratios – can we pay our obligations?
Profitability / sustainability indicators (where relevant)
What ratios signal financial stress

Module 6: Variance Analysis & Cost Drivers

What is variance and why it matters
Favourable vs unfavourable variances
Identifying cost drivers in programmes and projects
Common causes of budget overruns

Module 7: Financial Red Flags & Risk Awareness

Early warning signs of financial mismanagement
Over-spending, under-utilisation, and weak justifications
Impact of poor documentation and assumptions

Module 8: Applied Workshop – Putting It All Together

Interpreting financial information for decision making
Balancing financial prudence with programme objectives
Making decisions defensible to auditors and management

Capstone Exercise:
Participants:

Analyse a simplified P&L
Identify major cost drivers
Prepare a one-page cashflow projection for a youth enterprise grant

Empowering Leadership for Managers
2026-08-18 08:00 - 2026-08-19 17:00, 2026-10-20 08:00 - 2026-10-21 17:00 | Kuala Lumpur, MONT KIARA, Malaysia
Course Summary
This program equips mid-level managers with the essential leadership tools to effectively
manage teams, communicate with clarity, resolve conflicts, and translate strategy into
execution. Participants will develop the confidence and competence to lead from the middle—
connecting upper leadership goals with on-the-ground implementation.
Learning Objectives
By the end of this course, participants will be able to:
• Apply leadership styles based on situational needs
• Build and lead high-performing teams
• Communicate with clarity and influence
• Manage workplace conflict and enhance team morale
• Translate organizational strategy into actionable plans
• Practice coaching and performance management
• Make data-informed decisions under pressure
Target Audience
• Mid-level managers
• Department heads
• Senior executives transitioning into leadership roles
• Project leaders and team supervisors
Methodology
• Interactive Workshops
• Case Studies & Role Play
• Self-assessments & Leadership Diagnostics
• Peer-to-peer Coaching Practice
• Action Plan Development

Course Outline
Module 1: Role of the Mid-Level Leader
• Understanding the unique position between top and operational levels
• Leadership vs. management
• Translating strategic goals into team actions
Module 2: Situational and Adaptive Leadership
• Leadership styles and when to use them
• Balancing authority with approachability
• Leading through uncertainty
Module 3: Communication and Influence
• Developing assertive communication
• Active listening and feedback models (SBI, DESC)
• Communicating across generations and functions
Module 4: Building High-Performance Teams
• Stages of team development (Tuckman Model)
• Delegation and accountability
• Motivating diverse team members
Module 5: Conflict Management and Problem Solving
• Identifying root causes of conflict
• Practical conflict resolution models (Thomas-Kilmann)
• Structured problem-solving tools (5 Whys, Fishbone Diagram)
Module 6: Coaching and Performance Management
• Coaching models (GROW, CLEAR)
• Giving constructive feedback
• Conducting meaningful performance reviews
Module 7: Decision-Making and Execution
• Decision-making frameworks (RACI, SWOT)
• Managing time, tasks, and people effectively
• Driving operational results
Module 8: Emotional Intelligence and Resilience
• Understanding self and others (EQ domains)
• Managing stress and pressure
• Developing personal resilience strategies

5S Excellence: A Systematic Approach to Workplace
2026-10-08 08:00 - 17:00 | Kuala Lumpur, MONT KIARA, Malaysia
Course Overview
The 5S methodology is a systematic approach to creating, maintaining, and continuously
improving a clean and organized workplace in Kuala Lumpur, which helps expose waste and
errors. This method assists in identifying unplanned levels of inventory, inadequate work
processes, wasted time, and inefficiencies in the use of equipment and tools.
5S is an ideal starting point for continuous improvement initiatives, as it promotes an action-
oriented approach to change and enables everyone in the organization to get involved and
contribute to improving their workplace.
Learning Objectives
By the end of this training, participants will be able to:
• Understand the origins and philosophy of the 5S methodology.
• Articulate the benefits of 5S in the workplace.
• Identify areas for improvement using the 5S framework.
• Implement and sustain 5S practices to improve workplace efficiency.
• Develop routines and practices that reinforce 5S principles.
• Apply techniques to prevent the reemergence of old, inefficient habits.
Target Audience
This course is ideal for professionals involved in production planning, quality assurance, productivity
improvement, and operational management, including supervisors, officers, and executives who are
responsible for maintaining and improving workplace standards.
Duration
1 Day (8 hours)
Course Outline
1. Introduction to 5S
• Definition and Philosophy of 5S
• Historical Background and Origins
• Importance of 5S in Continuous Improvement
• Key Benefits and Organizational Impact

2. Planning and Preparation for 5S Implementation
• Establishing Clear Goals and Objectives
• Assessing Current Workplace Conditions
• Common Challenges and How to Overcome Them
• Ensuring Team Engagement and Buy-in
3. The 5S Methodology Detailed
Sort (Seiri)
• Identifying and Eliminating Non-Essential Items
• Categorization Techniques
• Practical Exercises in Sorting
Set in Order (Seiton)
• Designing Efficient Workplace Layouts
• Organizing Tools and Materials for Ease of Use
• Implementing Visual Management Tools
Shine (Seiso)
• Developing Cleaning Protocols and Standards
• Integrating Cleaning into Daily Routines
• Tools and Techniques for Workplace Cleanliness
Standardize (Seiketsu)
• Creating Consistent Work Practices
• Developing Checklists and Procedures
• Establishing Workplace Standards and Visual Controls
Sustain (Shitsuke)
• Building a Culture of Continuous Improvement
• Monitoring and Auditing 5S Practices
• Training and Development for Long-Term Success
• Techniques to Avoid Regression into Old Habits
4. Embedding 5S in Organizational Culture
• Aligning 5S with Organizational Goals
• Strategies for Sustained Engagement and Motivation
• Success Stories and Case Studies
5. Evaluation and Continuous Improvement
• Methods for Assessing 5S Effectiveness
• Adapting and Scaling 5S Across the Organization
• Continuous Improvement Strategies beyond 5S
