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X-WR-CALNAME:NAST Training & Consultancy Sdn. Bhd.
X-ORIGINAL-URL:https://nastglobal.com
X-WR-CALDESC:Events for NAST Training & Consultancy Sdn. Bhd.
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TZID:Asia/Shanghai
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DTSTART:20230101T000000
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20230906T090000
DTEND;TZID=Asia/Shanghai:20230908T173000
DTSTAMP:20260627T081747
CREATED:20220815T172750Z
LAST-MODIFIED:20230122T071120Z
UID:7587-1693990800-1694194200@nastglobal.com
SUMMARY:Management Skills (Public Training)
DESCRIPTION:In today’s business environment\, administrative professionals have critical roles in the office and organization. These include working closely with vendors and suppliers\, communications\, supervising staff\, problem solving\, building relationships\, planning\, scheduling and coordinating projects for themselves and others. Therefore\, this course is structured to deliver the administrative professionals need in order to meet the needs of today’s complex organization. \n  \nAt the end of this course\, participants will walk away with a manager’s perspective for problem-solving\, planning and coordinating. They’ll know how to create rapport and gain influence. They will also be able to juggle multiple projects\, increase their productivity and contribute more to the organization \nWho should attend:\nAdministrative Assistants\, Secretaries\, Support Staff\, Office Managers and anyone who is responsible for coordinating\, managing or an effective member of an office team \nCourse Objective:\n• How to make decisions and solve problems on their own—quickly\, creatively and confidently\n• How to stay poised\, confident and professional in any situation\n• Professional time and project management techniques that help get more accomplished each day\n• How to cultivate leadership qualities to get more done through others\n• Teambuilding strategies\n• How to master the art of negotiation\n• How to handle stress and pressure effectively\n• How to work with difficult people\n• Project management basics \nDuration: 3 Days \nCourse Outline:\nThe Art and Skill of Persuasion and Negotiation\n• Master fine art of negotiation\n• Tips and techniques for developing positive relationships\n• Special issues to consider when negotiating on behalf of the boss\n• Personality affects the way you ‘give and take’ – Personality Survey \nLead a team Without Formal Authority\n• Spark employees into motivating themselves – Be a catalyst\n• Counsel employees through job-related or personal problems\n• TEAM Interpersonal Style evaluation and Inventory\n• Problem Solving and decision making\n• The GREAT problem – solving model\n• Guidelines for making decisions without consulting your boss first \nThe Administrative Professional’s Role in Business Environment and Presenting a Powerful Image\n• Current business trends reshaping the role of administrative professionals\n• Qualities in demand\n• Develop an impressive professional presence\n• Build trust and credibility using effective communication skills\n• Effective Communication and clarity \nDeal With Difficult People and Situations\n• How conflict can be positive\n• Conflict resolution processes and techniques\n• Recognise the most difficult personality types and how to deal\n• Handle pressure and stress in others and yourself\n• Keys to avoiding job frustration and burnout \nTime & Task Management\n• Time & task management vs. self-management.\n• Effective time management practices\n• Plan or Schedule system that matches your work style\n• Urgency and Important – How these two are different and influences daily activities\n• Effectively deal with interruptions – Telephone calls\, drop – ins and other major time robbers\n• Streamline your paperwork and organize your work area\n• Diplomatically let co-workers know that you can’t take any more work\n• Nine keys to delegating for greater productivity\n• Understanding every project’s ‘life cycle’.\n• Work Break down structures and Gantt Charts – Project Management Tools\n• How to add projects into daily plan.
URL:https://nastglobal.com/event/management-skills/
LOCATION:Penang\, Malaysia
CATEGORIES:Operation & Management,Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
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DTSTART;TZID=Asia/Shanghai:20230920T090000
DTEND;TZID=Asia/Shanghai:20230922T173000
DTSTAMP:20260627T081747
CREATED:20230122T071755Z
LAST-MODIFIED:20230122T071755Z
UID:7662-1695200400-1695403800@nastglobal.com
SUMMARY:Strategic Leadership (Public Training)
DESCRIPTION:The leader of today has greater challenges than ever before in terms of unlocking human potential in their organisation and delivering results. Creatively resolving problems\, communicating flawlessly\, forming synergy and relations are vital for the implementation of strategic leadership. \nThis programme will help you achieve those aims and help you initiate and manage change more effectively. In particular\, it will help you to:\n Develop an effective strategy to achieve your business goals\n Understand the role of emotional intelligence in leadership\n Develop a more dynamic approach through enhanced strategic creativity\n Broaden your understanding of the corporate culture to increase your influence within it\n Improve your persuasion and influencing skills to achieve your strategic goals\n Acquire knowledge about the creative and innovative process\n List and describe the various elements/roles of the creative and innovative process\n State the difference between an idea and a solution\n Enhance ideas by simplifying\, value-engineering\, cost-cutting and automation\n Understand your communication style and how you can adapt it to work more effectively with others\n Identify and remove barriers to effective communication\n Develop smart questioning skills to get the information you want and need\n Understand the impact that positive language can have on others\n Communicate with assertiveness\n Achieve increased Collaboration\n Influence and Negotiate\n Engage and Develop People\n Differentiate between positive and negative thinking\n Challenge the way they think\n Use tools that help them build resilience \nIn today’s world\, one of the main aims of the leader is to develop the capability of the organisation to handle change and the challenges of the future even if those challenges have yet to be discovered. Leading in the organisational setting is becoming increasingly difficult because of the increase in regulation in all sectors and the risk of litigation. All organisations need leaders who can handle these challenges effectively\, in particular the complexities of organisational life. At the same time\, people who feel they are led effectively from the top find it easier to cope with and perform under higher pressure levels and therefore achieve the ultimate business goals. \n  \nCourse Outline \nThe need for strategic leadership\n The roots of leadership\n How thought on leadership has developed\n Current perceptions on strategic leadership \nLeadership and emotional intelligence\n The relationship between leadership and emotion\n The essence of organizational climate \nUnderstanding strategic creativity\n Examining the psychological aspects of strategic thinking\n Mind mapping and other approaches to creative thinking\n Developing a creativity toolkit \nDeveloping strategic leadership capability\n A review of current approaches\n Understanding the behavioral approaches\n Developing a contingency approach \nUnderstanding corporate culture\n The structural aspects\n The behavioral aspects\n The human aspects \nPerformance aspects at the strategic level\n Developing vision\, goals and objectives\n Creating corporate identity and alignment\n Working with individual influencers \nEffective strategic influencing skills\n The characteristics of effective persuasive leaders \n Understanding methods of persuasion\n Profiling others \nThe key functions of strategic leadership\n Putting these into action\n Personal leadership planning\nDesign Thinking – A Creative Approach to Problem Solving \n Fundamentals and framework of design thinking processes\n Understand the characteristics of the creative process\n Harnessing and managing group creativity and thinking processes to enhance team performance\n Developing the right mindset\, having the appropriate attitude\, understanding and following the “rules of the game”\n Abstracting practical solutions from impossible ideas\n Examine the customers/stakeholder needs and understanding objections or obstacles and develop arguments or solutions to overcome them\n Automation\n Compiling a winning solution\nCompetencies of Flawless Communication\n 7 Major Elements of Communication\n Barriers and Getaways of effective Communication\n Communication & Perception\n Influencing Skills Development\n Conflict Management \nThe Path to Synergy \n Forming Teams\n The Potential for Synergy\n Flexing Your Style\n Creating an Environment for Synergy\n Reflection \nResilience\n Why is Resilience Important?\n Positive Vs Negative Thinking\n Overcoming Negative Thinking\nMaximising Member Contributions by Leveraging Strengths\n My Strengths\n The Team’s Strengths\n Reflection
URL:https://nastglobal.com/event/strategic-leadership-public-training/
LOCATION:NAST Training & Consultancy Sdn. Bhd.\, B-5-8 Plaza Mont Kiara\, Mont Kiara\, Kuala Lumpur\, 50480\, Malaysia
CATEGORIES:Soft Skills
ORGANIZER;CN="NAST%20Training%20And%20Consultancy":MAILTO:info@nastglobal.com
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