Good with Words: Speaking & Presenting


Suppose you were good with words. Suppose when you decided to speak, the message you delivered—and the way you delivered it—successfully connected with your intended audience. What would that mean for your career prospects? What would that mean for your comfort level in social situations? And perhaps most importantly, what would that mean for your satisfaction with the personal relationships you value the most? This specialization is designed to help you find out. Based on an award-winning course and workshop series at the University of Michigan that has been taken by students training to enter a wide range of fields—law, business, medicine, social work, public policy, design, engineering, and many more—it removes the guesswork from figuring out how to communicate clearly and compellingly.

All of us have ideas that are worth sharing. Why not learn to convey yours in a way that people will appreciate, enjoy, and remember.

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Course Objectives

By the end of this training course, participants will be able to:

  • Develop your own natural speaking style.
  • Present without reading “word for word”.
  • Project Lasting First Impressions and Confidence when Speaking in Public
  • Transform the Fear of Speaking into Energetic Interaction with the Audience
  • Utilise Verbal, Vocal and Visual Elements to Create Impact
  • Learn Effective Speech Scripting Techniques
  • Identify Behaviours that Enable you to Influence Others Effectively
  • Learn Effective Impromptu Speaking Techniques
  • Identify and Effectively Manage Challenging Situations

Duration : 2 Days


  • Short Lectures/Presentations
  • Group Discussions
  • Individual/Group Presentations
  • Short Video Clips
  • Case Study
  • Role Plays
  • Simulation Activities


Managing The Fear of Speaking

  • Formula for Audience Satisfaction
  • Understanding the Fears of Speaking
  • Strategies to Manage Fear
  • Steps to Building Self-Confidence When Speaking in Public

Creating First Impressions

  • Vital Communication Skills
  • Ways to Present a Positive Image
  • Posture, Poise and Presence
  • Presenting to Different Personalities and Learning Styles

Fundamentals of Presentation

  • The Most Compelling Subjects
  • Non-verbal Techniques to Enhance Impact
  • Power of Gestures and Body Language
  • Impact of Voice and Vocal Variety
  • “Tools of the Trade” to Convey Message and Techniques to Build Rapport

Organisation and Delivery Skills

  • Organising Material for Maximum Impact
  • Effective Scripting Techniques
  • Achieving Attention, Retention and Actions
  • Closing Techniques for Any Presentation

Professional Speaking Skills

  • Impromptu Speaking: Listening, Thinking & Speaking
  • Managing Question & Answer Sessions – Responding to Hostile or Difficult Situations
  • Using Visual Aids to Create Impact
  • Presenting with Humour
  • Persuasive Speaking Techniques
  • Strategies to Inspire your Audience

Course Categories

  • Ace Your Job Interview
  • Team Building – Enhancing Team Spirit Course
  • Brand Management Training
  • Building an Engaged Work Team
  • Building Confidence
  • Business English – Communication & Writing
  • Collaborative Negotiation Training
  • Creative Problem Solving for Decision Making
  • Critical Thinking in Customer Service Training
  • Customer Service Excellence
  • Effective Communication Course Outline
  • Emotional Intelligence (EQ) Training
  • Entrepreneurship
  • Giving And Receiving Feedback
  • Growth Mindset
  • Introduction to Neuro Linguistic Programming
  • Kursus Kepimpinan Dan Pengurusan Organisasi
  • Leadership Course
  • Intelligence
  • Learning Through Adaptability
  • Manage Difficult Employees
  • Management Skills Course
  • Professional Image & Business Etiquette Training
  • Strategic Leadership Training
  • Supervisory Skills Training
  • Value Driven Professional Course
  • Videography
  • Managing Emotion, Conflict and Change Management
  • Effective Communication, Creative Thinking & Innovative Problem Solving
  • Good with Words: Speaking & Presenting